About the role
Position Overview
We are seeking a detail-oriented and customer-focused Entry-Level Travel Booking Assistant to support clients with vacation planning, reservations, and itinerary coordination. This fully remote position is ideal for individuals who enjoy helping others, staying organized, and working in a structured yet flexible environment.
No prior travel industry experience is required. Comprehensive training and ongoing support are provided.
Key Responsibilities
Assist clients with researching and coordinating vacation options
Support the booking process for flights, hotels, cruises, and packaged travel
Communicate professionally with clients via phone, email, and messaging
Maintain accurate reservation records and client information
Review travel details for accuracy and completeness
Provide timely follow-up and customer care before and after travel
Qualifications
Strong communication and interpersonal skills
Comfortable using online platforms and basic computer systems
Detail-oriented with strong organizational abilities
Self-motivated and able to manage time independently
Customer service, hospitality, or administrative experience is a plus, but not required
What We Provide
Structured onboarding and training program
Access to booking platforms and supplier resources
Flexible remote work environment
Supportive team culture
Ideal Candidate
This role is well suited for individuals seeking entry into the travel industry, career changers, stay-at-home professionals returning to the workforce, or those looking to build experience in customer service and reservations coordination.