About the role
We are seeking a hard-working, positive individual to join the continuously growing team. If you are seeking a company that cares about team members and clients, we want to talk to you!
Responsibilities
- Complete and process all applications for business submitted by agents
- Ensure accuracy of information provided and all forms needed are included when forwarded to the insurance/security agencies.
- Submit all completed in good order applications and forms to the proper agencies.
- Follow-up on pending applications with various insurance/security agencies and transfer companies to keep the application process moving forward.
- Research and analyze application issues and provide problem resolution
- Answer agents requests and respond to their needs in a timely manner
- Additional duties and responsibilities as required by management
Requirements
- Bachelor's degree required
- Excellent customer service skills
- Strong organization skills, attention to detail, and ability to multi-task
- Strong oral and written communication skills
- At least 2 years of customer experience, preferred
- Working knowledge of real estate documentation, underwriting policies, compliance, and procedures, preferred