About the role
About Resolve AI
- Software maintenance and production troubleshooting have become a massive tax of engineering velocity. Resolve AI is solving this by building a transformative, truly autonomous AI Production Engineer that investigates and fixes complex system issues end-to-end.
- Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.
- We’ve raised over $190M from top-tier investors including Lightspeed, Greylock, DST, Unusual Ventures, and individual backers such as Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn), and Fei-Fei Li (Professor, Stanford).
Joining Resolve AI at this stage of our journey is a once-in-a-lifetime opportunity. You’ve already decided that you want to work at an AI-native company that’s pushing the limits of how engineers work, and now you’re looking for the right one.
What You’ll Do
- Drive new business acquisition by managing the full sales cycle, from prospecting and qualifying leads to negotiating contracts and closing deals.
- Develop and nurture strong relationships with key stakeholders, decision-makers, and influencers within target accounts, ensuring a deep understanding of their needs and business objectives.
- Collaborate with cross-functional teams to align on messaging, develop custom solutions, and address customer challenges.
- Lead product demos and presentations, effectively communicating the value proposition to prospects and tailoring the pitch to their specific needs.
- Consistently meet or exceed sales quotas and KPIs, contributing to overall revenue growth and team success.
- Stay informed on industry trends, competitors, and the broader market landscape to continuously refine your sales strategy and remain competitive.
- Accurately manage and update sales activities in the CRM, providing regular pipeline and forecast reports to leadership.
What We’re Looking For
- 7+ years of experience in a quota-carrying Account Executive or similar role.
- Proven track record of success in B2B sales, managing the full sales cycle from lead generation to closing. Strong negotiation and deal-closing skills, with a history of meeting or exceeding revenue targets.
- Able to deeply understand customer pain points and offer tailored solutions that align with their business objectives. Strong ability to sell consultatively, positioning the company's product as a strategic partner in the customer’s success.
- Skilled at building long-term, trust-based relationships with customers and key stakeholders. Acts as a customer advocate, ensuring their needs are met while driving company goals.
- Comfortable working in an ambiguous, fast-paced startup environment, able to adapt to changing priorities, customer demands, and market conditions.
- Works closely with the team, proactively sharing insights, strategies, and best practices. Comfortable operating in a lean environment without established Marketing or Customer Success teams, taking the initiative to manage the full customer lifecycle—from prospecting to nurturing relationships post-sale. Willing to collaborate with leadership and other departments to fill gaps and drive company growth.
- Proficient with CRM tools (e.g., Salesforce, HubSpot), sales engagement platforms, and data analysis tools to inform strategy and decision-making. Able to leverage technology to optimize sales processes and improve efficiency.
Why Join Resolve AI?
- Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.
- Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.
- Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.
- Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.
- Competitive Benefits: Competitive Pay Packages with full benefits including:
- Comprehensive Medical, Dental, and Vision Insurance
- Monthly Housing Stipend
- Flexible (Unlimited) Paid Time Off
- Visa Sponsorship & Immigration Support
- 401(k) Plan
- Parental Leave
- Discretionary Tech Benefit Stipend
- Daily in-office Lunches and Dinners
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.