Enrollment Associate

At The Pinnacle School, we support students with complex learning challenges through tailored academics, therapeutic support, and collaborative problem solving. Guided by resilience, inclusion, and student empowerment, we redefine education for every learner. Join us and help students achieve confidence and independence.

As an Enrollment Associate at Pinnacle School, you’ll help prospective students and their families navigate a welcoming, organized, and responsive admissions process. Reporting to the Director of Enrollment Management, you’ll coordinate enrollment activities, maintain accurate records, and work with educators and specialists to support students with diverse learning, behavioral, social-emotional, and therapeutic needs. This part-time position is approximately 20 hours per week, with some scheduling flexibility.

What You’ll Need

• Experience in an administrative, admissions, customer service, or coordination role
• Strong organizational skills, attention to detail, and the ability to manage competing priorities and follow through independently
• Excellent written and verbal communication skills and a warm, service-oriented approach
• Professionalism and discretion when handling confidential student and family information
• Proficiency with technology and the ability to learn databases and administrative systems
• Preferred: Experience in a private school, special education, therapeutic, or other student-centered setting; familiarity with IEPs, educational evaluations, and student records
• Preferred: An associate’s or bachelor’s degree in education, psychology, human services, business administration, or a related field; relevant experience may be considered in lieu of a degree

What You’ll Do

• Coordinate admissions activities from initial inquiry through enrollment, including responding to families and referral partners and scheduling meetings, tours, student visits, and observations
• Track inquiries and applications, follow up on outstanding materials, and maintain accurate, confidential applicant records, calendars, and enrollment reports
• Prepare and distribute admissions materials, enrollment forms, acceptance communications, and new-student information; help coordinate onboarding and transitions
• Collaborate with the Director of Enrollment Management, school leadership, educators, and clinical and therapeutic staff to coordinate admissions activities and support a positive experience for families
• Route questions about student needs, program fit, clinical considerations, or admissions decisions to the appropriate school personnel; support the enrollment process without independently directing strategy, admissions decisions, or placement determinations

Why You’ll Love Working Here

• Enjoy both paid time off and extra paid school breaks (for select roles), plus paid holidays
• Wellness perks including gym discounts, mindfulness apps, and prescription savings
• Tuition reimbursement, career development programs, and leadership training
• 401(k) retirement savings with a company match and immediate vesting
• Health, dental, and vision insurance
• Free Employee Assistance Program with confidential counseling, life coaching, and mental health resources
• Life insurance, disability coverage, and Health Savings Account (HSA) contributions at no cost to you.

The Pinnacle School is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy status, national origin, age, disability, genetic information, or status as a protected veteran, or any other characteristic protected by law. If you require reasonable accommodations during the application or interview process, please contact us at talent@newstory.com.