About the role
About Us
We are Ocado Group, and we're bringing world-class automation to online grocery. Our Ocado Smart Platform (OSP) combines cutting-edge robotics, AI, and IoT within our advanced CFCs (Customer Fulfilment Centres). We've mastered the single pick, transforming online delivery for our global partners. Join us and be part of a team pushing the boundaries of retail technology.
About the Role
As an Engineering Technician, you'll play a vital role in ensuring the smooth running of our state-of-the-art, automated Customer Fulfilment Centre in Erith. You'll be the first line of response for engineering faults, working quickly and effectively to diagnose and resolve issues that could impact performance. Alongside reactive maintenance, you’ll carry out planned servicing and repairs to keep our equipment in top condition, while also getting involved in proactive improvement projects to enhance reliability and efficiency. This is a hands-on role where you'll work with cutting-edge technology in a fast-paced, high-tech environment
You will work a shift pattern to support our 24/7 operation, consisting of 12 hour shifts across days, nights and weekends.
About you
Are you the one we’re looking for? Here’s what makes a great Engineering Technician candidate:
- Experience: Minimum 2 years of hands-on maintenance experience in an engineering, manufacturing, or industrial environment.
- Qualifications: Level 2 BTEC/NVQ in engineering (or equivalent) preferred; Level 3 or higher is a bonus.
- Technical Knowledge: Basic understanding of automation hardware/software or working knowledge of PLCs, SCADA systems, and conveyors is advantageous.
- Problem Solving: Strong analytical mindset with proven ability to diagnose and solve issues effectively.
- Key Skills: Excellent communication, interpersonal, and organisational skills, with the ability to prioritise work and share knowledge.
What we offer
We believe in supporting our people with meaningful, flexible benefits that prioritise well-being and work-life balance. Here’s a snapshot of what you can expect:
- Time to recharge: 264 hours annual leave (rising after 5 years), plus the option to buy more.
- Health & wellbeing: Private Medical Insurance from your first month, wellbeing support through specialist apps and EAP, plus Income Protection and Life Assurance.
- Family-first policies: 22 weeks paid maternity/primary carer leave and 6 weeks paid paternity leave (after qualifying period).
- Financial support: Pension with employer matching up to 7%, share schemes (Sharesave & BAYE), and interest-free loans for train tickets.
- Commuter perks: Cycle to Work Scheme
- Exclusive discounts: 15% off at Ocado.com with free delivery (starting in your first month).
Financial assistance is available for eligible UK candidates relocating 35 miles or more for this role.
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
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