About the role
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About the Role
Monks is looking for an embedded mid-weight Project Manager (Category and Lifecycle Content) to join our client's EU Cross-channel Marketing (XCM EU) team of a major global client, managing the flow of category and lifecycle content through the team's systems. Around 20 briefs a month enter the intake, much of it through automated workflows, and you will need to know exactly what is happening to each one: what is in, where it sits, who owns it, and when it lands.
Roughly a quarter of the role is category campaign work, where you will also manage the dedicated category creative team, a copywriter and three designers within the wider creative team; the remainder supports the always-on lifecycle workstream, which is delivered through the wider creative team and established production partners, following a process that is already in place.
You will work across a wide range of stakeholders, from campaign managers and creative leads to production partners, and you will be the person who turns a busy, partly automated pipeline into something everyone can see and trust.
The role is fully embedded in the client's XCM EU team and will be hybrid, with three days a week in the London office. This is a one-year fixed-term contract, starting as soon as possible.
Responsibilities
- Manage the category creative team day-to-day, a copywriter and three designers within the wider creative team: brief them, plan their workload and keep their work moving to deadline.
- Manage category and lifecycle briefs from intake through to delivery, keeping timings, owners and status current in the team's tools.
- Monitor the automated intake and workflows, spotting where requests stall, duplicate or fall outside the process, and resolving them.
- Maintain clear timing plans and deliverable lists, and flag risks to timeline or scope early.
- Manage lifecycle work through the wider creative team and established production partners within the existing process, and coordinate reviews and approvals with campaign managers, creative leads and partners.
- Support localisation and versioning across EU markets, ensuring accurate and timely delivery.
- Produce simple, regular reporting on volume, status and turnaround so the team can see what is moving and what is stuck.
- Contribute to improving the process and tooling around category and lifecycle work.
About You
The essentials
- 5+ years in project management in a creative, marketing, or production environment, agency or in-house.
- Genuinely tool-literate: hands-on with Figma and Asana, quick to learn the client's internal systems, and comfortable working inside automated workflows rather than around them.
- Experience managing high-volume, repeatable content work across multiple stakeholders.
- Organised, calm under volume and precise about detail.
- Confident communicating with stakeholders at all levels, in writing and in person.
- Proactive, solutions-focused and able to work with minimal supervision.
- Fluent in English.
Not a must, but a plus
- Experience with CRM, email, or lifecycle marketing content.
- Experience with multi-market localisation.
- Interest in automation and AI tools in content operations.
At .monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.
#LI-RE1 #LI-Hybrid
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.
This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.