About the role
Reolink, a leader in intelligent visual technology for homes and businesses, was founded in 2009 by a group of engineers with a strong commitment to and passion for smarter security solutions.
Our products are now trusted by millions of users across more than 110 countries and regions worldwide. Building on this trust, we continue expanding our presence and bringing our innovations to more markets around the globe. Reolink remains committed to delivering advanced, reliable, and user‑centric solutions that empower people to protect what matters most.
Summary
Supports daily website operations, including backend maintenance, content updates, and order verification. Monitors website functionality, handles order fulfillment exceptions, and coordinates with relevant teams to ensure accurate content publishing, timely order shipment, and smooth website operations.
Job Responsibilities
- Assist in managing and maintaining the company's official website backend, ensuring accurate daily updates and timely content publishing.
- Assist in uploading and updating website content, including product information, news updates, and support materials, ensuring accuracy, proper formatting, and alignment with brand guidelines.
- Assist in reviewing and verifying orders placed through the company’s official website, handling exceptions during the order fulfillment process, and coordinating with relevant teams to ensure timely order processing and shipment.
- Assist in monitoring website functionality and performance, and promptly report issues such as broken links, errors, or display inconsistencies to the relevant teams.
- Provide general support for website operations tasks and initiatives as assigned.
Qualifications
- Bachelor’s degree in any field.
- Basic familiarity with content management systems (e.g., WordPress, Shopify and etc.) is an advantage.
- Willing to work onsite at our office on a shifting schedule, with no guaranteed weekend days off. This is a day-shift position with no overnight or night shifts.
- Detail-oriented, responsible, and able to handle tasks with a high level of accuracy.
- Good communication and interpersonal skills, with the ability to collaborate effectively across teams.
- Proactive, fast learner, and able to adapt in a fast-paced working environment.