About the role
About Us
In 2019, the founders were working as engineers solving complex cross-domain problems within government organisations.
TwinStream was formed to bring together their collective expertise and experience into a single business, focused on delivering technical excellence and high-quality service to clients.
Since then, the company has grown to over 100 team members across the UK, with colleagues working both on-site with clients, hybrid and remotely from home.
Details
Salary: £75,000 - £95,000
Location: Hybrid in Cheltenham
Security Clearance: DV clearance is required for the role
About the role
Working with many disparate teams throughout the intelligence community to enable their cross-domain use cases. You will need to manage many different priorities and stakeholders to achieve their business outcomes. This involves analysing their requirements and configuring the cross-domain platform accordingly. Once configured, it may be necessary to work with the teams to debug and resolve any issues, and further, refine the setup. It is important to be happy engaging with stakeholders with varying seniority and technical understanding. DV clearance is required for the role.
Responsibilities
- Managing customer integrations with the cross-domain platform from initial contact to go-live, and retiring them when no longer required
- Presenting and demonstrating the platform to prospective and existing customers, explaining its features and security model clearly
- Gathering and analysing business and technical requirements, and translating them into a platform configuration
- Understanding customers’ use cases, shaping solution architectures that fit their environment and security constraints, and advising on the best platform components
- Advising customers on integration via REST APIs, SFTP, webhooks and similar
- Setting up customer access and configuring data flows
- Writing and maintaining technical and business documentation
- Working with the development team to resolve technical issues, suggest process improvements and propose feature enhancements
Key Skills
- Live DV clearance
- Proven experience in a customer-facing role, such as consultancy, pre-sales, solutions engineering or professional services
- Presenting and demonstrating complex technical and security concepts to mixed audiences
- Business analysis: eliciting, documenting and validating requirements
- Broad Linux knowledge, including administration and troubleshooting
- Understanding of networking and software architectures
- Understanding of structured text formats: JSON, XML, CSV
- Understanding of synchronous and asynchronous architectures
- Proven experience in problem solving to a 2/3rd line level.
Desirable Skills
- Exposure to programming languages such as Java, JavaScript, Python and Go
- Familiarity with API definitions such as Swagger / OpenAPI 3
- Familiarity with shell scripting
- Solution or systems architecture experience
- Familiarity with AWS administration and Cloud Formation templates
- Technical authorship
- Data engineering experience, such as data pipelines, transformation or data-flow design
- Exposure to event driven architecture
There are many great reasons to join our team!
Pension Plan
Secure your future with our competitive pension plan that offers an 8% employer contribution.
Private Medical Healthcare
Your health and well-being are our top priorities. Enjoy comprehensive private medical healthcare, which includes dental and optical care for you and your family.
Learning and Development
Your career is in your hands. We empower you to take charge of your own development, giving you the autonomy to shape your growth.
Flexible Working
We understand the importance of balancing work and life. Flexibility is not just a policy for us; it is part of our culture. We are passionate about helping you seamlessly integrate work with your home life.
Electric Vehicle Scheme
Drive sustainability forward with our electric vehicle leasing scheme. You can take advantage of this initiative through a convenient salary sacrifice program.
Holidays
Enjoy annual leave of 28 days, plus bank holidays, allowing you to recharge and spend time on what matters most.
Team Events
We love celebrating our achievements! In addition to our quarterly meetings, you can look forward to our Christmas and summer parties—opportunities to relax, reflect, and have fun as a team.
Additional Benefits
We provide life assurance for your peace of mind and a cycle-to-work scheme to support your health and sustainability goals.
Diversity & Inclusion
We’re committed to building a diverse and inclusive workplace. We welcome applications from people of all backgrounds, experiences, and identities.
If you need any adjustments during the recruitment process, please let us know. We’re here to support you
Further Information
Due to the nature of the work and the sectors we support, any offer of employment will be subject to the successful completion of the relevant security screening and clearance process.
This role requires eligibility for [BPSS / SC / DV] clearance. As part of the vetting process, candidates must meet the UK Government's residency and right-to-work requirements associated with the required level of clearance.