Director of Human Resources Operations

Working Title: Director of Human Resources Operations

Department Name: Human Resoures

Division: Administration and Finance

Classification Title: Administrator III

MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

Position Salary Range: $11,484 - $17,226 per month

The anticipated hiring range for this position is $11,800 - $12,084 per month.

Salary is commensurate with experience.

Review of applications will begin October 26, 2026, and the position will remain open until filled. Applicants who apply by the first review date will be given first consideration.

About the Department/Position

California State University, Dominguez Hills (CSUDH) is seeking a collaborative, strategic, and innovative leader to serve as its next Director of Human Resources Operations. As a key member of the Human Resources leadership team, the Director plays a critical role in advancing operational excellence, data integrity, service delivery, and employee experience across the university.

CSUDH is one of the most diverse universities in the nation and is recognized for its commitment to access, equity, student success, and community engagement. The Human Resources Management team supports a dynamic campus workforce and is committed to providing exceptional service, fostering innovation, and creating an inclusive workplace where employees can thrive.

Reporting directly to the Associate Vice President of Human Resources, the Director provides strategic and operational leadership for Human Resources Information Systems (HRIS), Benefits Administration, and HR business process improvement initiatives. The position oversees HR technology and data governance, leads process redesign efforts, ensures compliance with CSU and regulatory requirements, and develops operational strategies that support both current and future campus needs.

Overview of Duties and Responsibilities

• Provide strategic leadership and oversight for HR operations, service delivery, compliance, and business process improvement initiatives.
• Direct the planning, implementation, administration, and continuous enhancement of HRIS operations, reporting, system integrations, and enterprise HR technology solutions.
• Lead organizational reviews and redesign of HR business processes to improve efficiency, standardization, automation, and customer service.
• Oversee employee benefits administration through the Benefits team, ensuring programs are administered accurately, equitably, and in compliance with applicable requirements.
• Establish and monitor data governance, quality assurance standards, audit controls, reporting practices, and operational performance metrics.
• Lead, develop, coach, and mentor HR managers and professional staff while fostering a culture of accountability, collaboration, and continuous improvement.
• Serve as a key liaison with campus partners including Payroll, Faculty Affairs, Academic Resources, HR Liaisons, and CSU systemwide partners.
• Ensure readiness for audits and regulatory reviews and provide leadership in managing risk mitigation and compliance activities.
• Represent CSUDH in CSU-wide initiatives, affinity groups, and HR technology collaborations.

Minimum Qualifications

• Bachelor's degree from an accredited four-year college or university with an emphasis in Human Resources, Public Administration, or a related field.
• Equivalent to eight (8) years of progressively responsible administrative experience in Human Resources Information Systems (HRIS), data analysis, employment policies, benefits administration, or related human resources functions.
• Demonstrated experience managing complex operational functions and leading professional staff. Experience interpreting and applying policies, regulations, collective bargaining agreements, and employment-related laws.

Knowledge, Skills, and Abilities

• Comprehensive knowledge of human resources management principles, practices, and operations.
• Strong understanding of HR systems, data governance, reporting, and business process improvement methodologies.
• Knowledge of employment laws, personnel policies, regulatory requirements, and collective bargaining agreements.
• Excellent analytical, organizational, and problem-solving skills with the ability to use data to support strategic decision-making.
• Exceptional communication and relationship-building skills with the ability to work effectively with diverse stakeholders and leadership groups.
• Demonstrated ability to plan, organize, direct, and evaluate the work of managers, supervisors, and professional staff.
• Strong project management, change management, and strategic planning capabilities

Preferred Qualifications

• Master's degree in Human Resources, Public Administration, Business Administration, Organizational Leadership, or a related field.
• Experience within higher education, public sector, or a unionized environment.
• Experience supporting or administering CSU Common Human Resources System (CHRS) operations.
• Experience leading enterprise HR technology implementations or major HR transformation initiatives.
• Professional HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
• Demonstrated success implementing service delivery improvements, operational metrics, and employee-centered process enhancements.

To view the full position description, click “Position Description” above.

General Information

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Hiring Ordinance and State Law.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance. It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits here.
• California State University Dominguez Hills is not currently sponsoring staff or management positions for H-1B employment visas.
• The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
• Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce. Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

California State University Dominguez Hills is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

Employees at California State University, Dominguez Hills shall abide by the Nondiscrimination Statement.

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended.

Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

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