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PHIL

Director of Business Operations, Client Optimization

San Francisco, California, United States

Location
San Francisco, California, United States
Work
Remote
Employment
Full-time
Level
Director
Function
Operations
Pay
$190K – $220K a year
Posted
7 months ago

Pay and the market here

The top of this role’s range, $220K a year, is 12% below the median of $250K for director operations jobs in San Francisco (middle half $210K – $290K, 70 jobs that state pay).

908 operations jobs open in San Francisco: 8% remote, 271 posted in the last 30 days.

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About the role

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.

Phil’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

PHIL is seeking a well-rounded Analytics and Strategy Director to play a critical role in our growing Business Operations team. This role will focus on supporting strategic initiatives, enabling data-driven decision-making, and driving visibility into business performance. Reporting to the Vice President of Business Operations, you will partner cross-functionally across client success, finance, product, and operations to identify opportunities, analyze performance, and deliver strategic insights.

Responsibilities

  • Leading key analyses to support company strategy and client decision-making
  • Translating business goals into data analytics and dashboard development
  • Building visualizations and reporting tools that communicate key business insights
  • Identifying and evaluating data-driven opportunities for operational and product improvements
  • Partnering with teams to forecast demand and understand business trends
  • Ensuring the quality and accessibility of data through cleansing, modeling, and maintenance
  • Driving adoption and self-service analytics across the organization

Qualifications

  • Bachelor’s degree in Business, Finance, Economics, Statistics, or a related field (or equivalent experience)
  • 5–10 years of experience in analytics, business strategy, FP&A, consulting, or startup operations
  • Excellent communication skills with the ability to turn data into actionable insights
  • Comfort with ambiguity and solving problems dynamically without well-worn paths
  • Ability to partner with cross-functional stakeholders and influence decisions
  • Proficiency in data visualization tools (e.g., Looker)
  • Strong analytical skills with high attention to detail
  • Understanding of financial statements (P&L), operational KPIs, and forecasting techniques

Preferred Qualifications

  • Healthcare or pharmaceuticals industry experience
  • Experience in fast-paced startup environments
  • Familiarity with SQL or similar data querying languages
  • MBA or other advanced degree

Benefits

  • Ground floor opportunity with one of the fastest-growing startups in health-tech
  • Fully remote working environment
  • Competitive compensation (commensurate with experience)
  • Full benefits (medical, dental, vision)
  • 401(k) contribution opportunity

PHIL Inc. is an equal opportunity employer.

Source

Posted by PHIL on their own hiring page, jobs.ashbyhq.com. OptiTalent shows it as published, read 07 Nov 2026 11:33 UTC; the original is the reference.

View the original ad ↗

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