Director of Alumni Engagement, Queens

Title: Director of Alumni Engagement, Queens

Position Type: Staff Full-Time

Days Per Week: Monday - Friday

Hours Per Week: 40

VP Area: University Advancement

Department: University Advancement

Location: Queens Campus - Charlotte

Position Summary

Reporting to the Senior Director of Alumni Engagement, the Director of Alumni Engagement, Queens is responsible for planning, implementing, and managing Queens alumni engagement opportunities. The director serves a critical role as ambassador for the University, building strong and sustained relationships with all undergraduate and graduate alumni and engaging them in meaningful ways through communications, experiences, volunteerism and philanthropy.

Benefits of Working at Elon

Community is foundational to Queens and a shared responsibility within our residential campus. All who work at Queens should demonstrate an understanding of and engagement with Queens’ foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Queens. Employees are encouraged to, for example, attend or participate in campus activities such as campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Queens community.

Minimum Required Education and Experience

• Requires a bachelor’s degree from a four-year college or university. Experience in higher education preferred.
• Seven to ten years professional experience in sales, marketing, communications, events, customer service and/or volunteer management preferred; or equivalent combination of education and experience.

Preferred Education and Experience

Preference will be given to applicants who are alumni of Queens University of Charlotte.

Knowledge, Skills, and Abilities

• Excellent interpersonal and communication skills (verbal, written, presentation), including exemplary poise, tact and diplomacy when working with a wide range of constituents and diverse audiences.
• Proven ability to lead, develop and support team members to achieve delivery of high-quality programs and fundraising initiatives by providing meaningful and motivating coaching, training and feedback.
• Strong reasoning skills and the ability to define problems, collect data, establish facts, draw valid conclusions, and make well-thought-through recommendations
• A desire to grapple with complex systems and to simplify and improve intricate processes.
• Preferred experience in project management in similar roles.
• Demonstrated competence with technology, with preference given to applicants who are familiar with Slate for Advancement, social media, and other commonly used Advancement platforms.
• Demonstrated organization and planning skills (strategic, short- and long-term); strong follow-up and follow-through skills to ensure achievement of strategic plans, goals and objectives.
• Strong reasoning skills and the ability to define problems, collect data, establish facts, draw valid conclusions, and make well-thought-through recommendations.
• Ability to thrive in a fast-paced environment and to effectively prioritize assignments to meet given deadlines.

Job Duties

• Foster lasting relationships between the University and its constituents and establish a structured, systematic program of engagement opportunities that will ensure ongoing, meaningful relationships with students, alumni and donors. Hold a portfolio of leadership annual giving prospects.
• Lead volunteer committees in the planning of milestone and affinity reunion events as well as planning the logistics and programmatic pieces of reunion that all classes attend.
• Coordinate with volunteers in key cities to support events and local members of the Queens community that support pride and philanthropy for the College.
• Support giving day activities such as Giving Tuesday and QUnited through identifying alumni advocates, completing their training and providing day of support.
• Develop relationships through scheduled meetings with key volunteer leaders on the Alumni Association Board. In collaboration with the executive committee, plan annual meetings.
• Lead the Homecoming committee, comprised of students, alumni and staff in planning the week of activities including but not limited to invitations, programmatic schedule of events and fanfest.
• Lead the development of alumni affinity programming to extend engagement opportunities for alumni constituents.
• Community is foundational to Queens and a shared responsibility within our residential campus. All who work at Queens should demonstrate an understanding of and engagement with Queens’ foundational commitment to relationships, mentoring and collaboration in a close-knit residential community. We embrace the shared responsibility to foster inclusive excellence within a strong residential community. Accordingly, employees are expected to join together and build connections in activities that foster an active and engaged campus environment and engage in professional development to support the shared responsibility of enriching diversity, equity, and inclusion through meaningful relationships and mentoring at Queens. Employees are encouraged to, for example, attend or participate in campus activities such as campus cultural events, athletic events, continuing education, professional development opportunities and trainings, employee resource groups and other university-sponsored activities to demonstrate an active commitment to the Queens community.