Director, Network Strategy & Planning

About the Team

DoorDash Parcel is building a new package delivery business on top of the largest local delivery network in the US, including millions of Dashers (our independent delivery partners), thousands of merchants, and DashMart (our own local fulfillment sites). Rather than copying traditional carriers, we are designing a software-driven network that delivers same-day and next-day at a cost per package customers will love. We are a small, highly autonomous team that builds with AI by default and works directly with the leaders running the business.

About the Role

We’re hiring a Director of Network Strategy & Planning to own the design of the Parcel network: where packages enter, how they move and sort, how they reach the door, and the planning systems that decide all of it. Your decisions in the first 12 months will set the cost and service curve for Parcel for years, building on an existing local logistics network and what the team has built over the last 2-3 years.

You’re excited about this opportunity because you will…

• Design short and long term topology plan for a network, and evaluate long term investments 3-5 years and solving near term P&L opportunities
• Design the Parcel network end to end, including where packages enter, sort, and travel, and decide by city whether to build, lease, or partner. Design speed tenants, and customer facing experiences.
• Set the delivery promise, cut-off times, and capacity plans for peak season and disruptions, and review plan versus actual results every week.
• Turn package volume into delivery routes that are attractive to Dashers and profitable for DoorDash, and design pickup and long-distance trucking between sites with partner carriers.
• Build the planning tools with Engineering and Data Science, prototyping simulation and optimization yourself with AI and Python before asking for headcount.
• Be measured on speed, cost per package, network productivity, Dasher experience, and reliability, reviewed weekly as ranges rather than averages.

We’re excited about you because…

• You have 12+ years of substantial experience leading strategy and operations in a complex, high-growth business, with a track record of building new offerings and scaling them into sustainable businesses.
• You have deep experience designing or running parcel, last-mile, or logistics networks, including site design, package flow, and routing.
• You have owned cost and service results for a network and make decisions based on data, including when the data disagrees with the plan.
• You work well with Engineering, Data Science, and Operations to turn prototypes into products.
• You move quickly and care about the details, such as testing in one city, reading the results, and then scaling or stopping.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$197,200—$290,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice Regarding Use of AI and Automated Tools: To streamline our hiring process, DoorDash utilizes an automated recruitment tool called Metaview.

How it works: Metaview assists our recruiting team by evaluating job related qualifications and characteristics in connection with hiring. The tool is designed and used to support - rather than replace - human decision-making; trained personnel make final decisions with meaningful human review and oversight, and DoorDash does not use Metaview or other AI-enabled tool in a manner that has the effect of subjecting applicants or employees to discrimination based on any protected characteristic or proxy or for engaging in any protected activity under applicable law.

Data Retention, Privacy & Bias Audit: Data collected during this process is retained in accordance with our Candidate Privacy Policy https://help.doordash.com/en-us/legal/article/ax-privacy-notice and applicable state laws. In compliance with New York City Local Law 144, the independent bias audit summary for Metaview is publicly available for review at https://trust.warden-ai.com/metaview/application-review.