About the role
We are committed to empowering consumers through accessible financing solutions that enhance their purchasing power. As part of our continued growth, we are looking for enthusiastic and driven Agents to join our team across malls, large retail outlets, and in the field. In this role, you will focus on activating Go Plus customers, ensuring they have a seamless and professional experience throughout their journey with Klivvr.
This opportunity requires excellent communication skills, a customer-focused attitude, and a strong drive to meet and exceed activation targets in both retail and on-ground environments.
What you will do
- Approach potential customers in-store and at field locations to promote our financing products.
- Explain product features and guide customers through the financing application process.
- Fulfill sales requests generated in stores or through field outreach, ensuring timely and professional handling.
- Ensure all data is accurately entered and submitted via the digital application system.
- Respond to customer requests made in retail locations or through off-site channels.
- Visit customer locations to deliver the financed product and complete all required paperwork, ensuring the full process is finalized at the customer’s convenience.
- Represent the company with professionalism during on-site visits and maintain high service standards.
- Consistently meet or exceed daily, weekly, and monthly sales targets.
- Follow up with potential leads generated from stores or field outreach to convert into successful sales.
- Ensure all customer interactions and applications comply with internal policies and quality standards.
- Confirm all required documentation is collected, verified, and uploaded correctly.
- Provide daily updates on activities, leads, and conversions to supervisors.
- Report any challenges or feedback from the field that could help improve service delivery.
- Work closely with teammates and field supervisors to ensure efficient territory coverage.
- Support team initiatives and maintain a positive and collaborative work environment.
To succeed in the role, you’ll need to have
- Bachelor’s degree is mandatory.
- Minimum of 1 year of experience in sales, preferably in retail, field sales, or consumer financing.
- Strong interpersonal and communication skills.
- Customer-focused with the ability to build rapport quickly.
- Willingness to conduct visits to customer locations.
- Flexibility to work on a shift basis, including weekends and public holidays.
- Self-motivated and goal-oriented.
- Proficient in using digital tools, tablets, and CRM systems.
- English level: Very Good (B2+/C1).