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Latitudeinc

Desktop and Network Support

Baltimore, Maryland, United States

Apply on Latitudeinc’s site ↗View original ad
Location
Baltimore, Maryland, United States
Work
On-site
Employment
Not stated
Level
Not stated
Function
Customer success & support
Pay
$25.00 – $30.00 an hour
Posted
28 months ago

Pay and the market here

The top of this role’s range, $62K a year, is 11% below the median of $70K for customer success jobs in Baltimore (middle half $63K – $80K, 14 jobs that state pay).

17 customer success jobs open in Baltimore: 47% remote, 7 posted in the last 30 days.

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About the role

Provides assistance installing, implementing, maintaining and upgrading internal information systems including network infrastructure, end-user workstations, servers and business system applications.

Responsibilities

  • Software and hardware installation
  • Workstation deployment and redeployment
  • System Backup and Data recovery operations
  • Security policy enforcement and maintenance
  • Support and administer third-party applications
  • Obtain and maintain DoD Secret security clearance
  • IT asset administration
  • Maintaining, Upgrading and Configuring Operating Systems
  • Resolve problems reported by end users
  • Basic network and server update and administration
  • Research and make recommendations on latest trends
  • Vendor interface and order placement/tracking

Requirements

  • Windows 10 Operating System
  • Windows Server 2012 and 2016
  • Windows PowerShell
  • Active Directory User, Computer, and Group administration
  • DNS and DHCP configuration
  • Group Policy Management
  • Folder sharing and permissions
  • Firewall and VPN administration
  • VOIP system administration
  • Networking and virtualization concepts
  • Great at organizing, prioritizing, and multitasking
  • Basic cybersecurity principles

Source

Posted by Latitudeinc on their own hiring page, jobs.lever.co. OptiTalent shows it as published, read 07 Nov 2026 10:36 UTC; the original is the reference.

View the original ad ↗

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