About the role
Responsibilities
- Calling customers before the due date as a payment reminder.
- Calling delinquent customers after the due date as a payment demand.
- Helping customers on payment services and explain about our financial services.
- Maintaining good relationships with customers.
- Doing administrative tasks related.
- Ensure customers receive visits to collectors and warning letters with delinquent consumer conditions.
Requirements
- Must possess at least a Diploma Degree.
- Strong experience in the Desk Collection field (preferably in the banking/financial industry) would be an advantage.
- Able to work under pressure, good interpersonal, and target oriented person.
- Discipline and can work well both individually and as a team.
- Placement : Jabodetabek