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Bank of China (Hong Kong)

(Deputy/Assistant) Personal Banking Manager/ (Assistant) Customer Service Manager

Hong Kong

Apply on Bank of China (Hong Kong)’s site ↗View original ad
Location
Hong Kong
Work
Not stated
Employment
Full-time
Level
Manager
Function
Customer success & support
Pay
Not stated
Posted
27 months ago

About the role

Responsibilities

  • Provide one-stop personal banking services at branches.
  • Explore and develop long-term banking relationships with customers.
  • Identify the need of customers and provide suitable financial products & services to customers, including bank account opening, mortgage, credit card, personal loan, insurance etc.
  • Support branch operations by cooperating and liaising with other internal departments of the Bank.
  • Comply with the laws and regulatory requirements.

Requirements

  • Diploma or above.
  • Sound knowledge and solid experience in retail banking products & services will be preferred. Candidates with less experience will be considered as Assistant Customer Service Manager.
  • Qualifications in IIQE 1、2 will be an advantage for Assistant Customer Service Manager.
  • Qualifications in IIQE 1、2、3 & HKSI 1、7、8 is required for Deputy / Assistant Personal Banking Manager.
  • Outgoing with good communication and interpersonal skills. Strong desire in developing career in Personal Banking Segment.
  • Customer-oriented, high sensitive to explore customers’ needs and potential business opportunities.
  • Proactive, independent, able to adapt to a fast-pace environment and work under pressure.
  • Proficient in both spoken and written English and Cantonese. Putonghua is definitely a plus.

Source

Posted by Bank of China (Hong Kong) on their own hiring page, careers.pageuppeople.com. OptiTalent shows it as published, read 07 Nov 2026 04:12 UTC; the original is the reference.

View the original ad ↗

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