Delivery Manager

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Job Description – Delivery Manager

Location: Gurugram, India

Experience: 12–16 years, with 5+ years in delivery management

Function: Technology Delivery

Role Overview

We are looking for an experienced Delivery Manager with strong expertise in Agile delivery and exposure to AI/GenAI-enabled ways of working.

The role involves leading multiple Agile teams, driving predictable delivery, managing cross-functional dependencies, and improving delivery efficiency through effective processes and AI-enabled tools.

The ideal candidate will have strong delivery leadership, stakeholder management, and continuous improvement capabilities.

Key Responsibilities

• Lead end-to-end delivery across multiple Agile teams and initiatives.
• Drive Agile ceremonies, including sprint planning, backlog refinement, reviews, and retrospectives.
• Ensure clear sprint goals, prioritized backlogs, and predictable execution.
• Monitor delivery metrics such as velocity, throughput, sprint predictability, and cycle time.
• Manage dependencies, risks, impediments, and stakeholder escalations.
• Partner with Product, Engineering, QA, and global stakeholders to align priorities and delivery commitments.
• Establish effective delivery governance, reporting, and communication cadences.
• Identify opportunities to leverage AI/GenAI tools for improved planning, documentation, reporting, testing, and productivity.
• Drive continuous improvement in delivery practices, quality, and team effectiveness.
• Manage resource planning, capacity, and allocation across teams.

Required Skills & Experience

• 12–16 years of experience in technology delivery or program management.
• 5+ years of experience managing Agile delivery across multiple teams.
• Strong understanding of Scrum, Kanban, Agile principles, and scaled Agile practices.
• Experience managing cross-functional technology teams in a global delivery environment.
• Practical exposure to AI/GenAI tools and their application in delivery workflows.
• Strong understanding of SDLC, engineering practices, and release management.
• Experience with JIRA, Confluence, Agile metrics, and delivery reporting.
• Excellent stakeholder management, communication, and problem-solving skills.

Preferred Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related field.
• PMP, PMI-ACP, CSM, SAFe, or equivalent certifications.
• Experience in Agile transformation or delivery excellence initiatives.
• Exposure to AI-assisted engineering, workflow automation, or productivity improvement initiatives.

Success Measures

• Improved delivery predictability and team throughput.
• Effective management of dependencies and delivery risks.
• Improved stakeholder satisfaction and delivery transparency.
• Measurable productivity improvements through AI and automation.
• Improved quality and overall team effectiveness.

Ideal Candidate

A delivery-focused leader who combines strong Agile expertise with practical AI awareness. The candidate should be capable of leading multiple teams, driving accountability, managing complex dependencies, and delivering measurable improvements in productivity and execution.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.