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Bank of China (Hong Kong)

Customer Service Officer

Hong Kong

Apply on Bank of China (Hong Kong)’s site ↗View original ad
Location
Hong Kong
Work
Not stated
Employment
Full-time
Level
Not stated
Function
Customer success & support
Pay
Not stated
Posted
17 months ago

About the role

Responsibilities

  • Champion the one-stop personal banking services at branches
  • Deliver quality customer services through counter transactions
  • Identify existing and prospective customers’ needs of financial services, including both products and services
  • Grasp opportunities to cross-sell appropriately
  • Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team
  • Support back-end branch operations

Requirements

  • Diploma degree or above
  • Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage
  • Strong sense of result orientation
  • Strong in delivering quality services to diverse customer types
  • Outgoing, proactive and with strong eagerness to learn
  • Strong communication skills and attention to details
  • Proficiency in English and Cantonese as well as fluency in Putonghua

Source

Posted by Bank of China (Hong Kong) on their own hiring page, careers.pageuppeople.com. OptiTalent shows it as published, read 07 Nov 2026 03:58 UTC; the original is the reference.

View the original ad ↗

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