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RISE

Customer Experience (CX) Manager

Makati City, Philippines

Apply on RISE’s site ↗View original ad
Location
Makati City, Philippines
Work
Hybrid
Employment
Full-time
Level
Senior
Function
Customer success & support
Pay
Not stated
Posted
9 months ago

About the role

Design an NPS methodology specifically for the B2B Telco industry context, distinguishing between Relational NPS (overall partnership) and Transactional NPS (after installation or support tickets).; Establish the "Inner Loop" (responding to individual feedback) and "Outer Loop"…

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Source

Posted by RISE on their own hiring page, jobs.lever.co. OptiTalent shows it as published; the original is the reference.

View the original ad ↗

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