About the role
About the Company
We're partnering with a company that enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
Role Overview
- Lead the technical side of sales: join early-stage conversations, present demos, and guide architecture and security discussions
- Act as hands-on engineering lead – shipping code, building integrations, and setting high quality standards
- Build and lead a high-performing technical team across engineering, integration, and pre-sales
- Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy
- Gather customer feedback, localize the product, and represent regional needs to the global Product team
- Serve as the local technical point of contact, building partnerships and handling escalations
Requirements
- 7–8+ years of hands-on software engineering experience – you've built things that actually shipped
- Proven track record in pre-sales, solution architecture, or complex technical implementations
- Customer-facing background in roles like Field CTO, Solutions Architect, or Deployed Engineer – you know how to speak both tech and business
- Strong leadership DNA – ideally with experience at Director, VP, or Founder level
- Excellent English (written and spoken) plus fluency in at least one local language
- Comfortable operating independently in a zero-to-one environment – building the plan, the team, and the system from scratch
- Bonus: experience thriving in a fast-moving startup where speed and ownership matter more than titles