About the role
Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.
About Us
Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.
Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.
From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!
About Journey Beyond
Journey Beyond is Australia's leading experiential tourism group, operating 35 brands across Australia and New Zealand that connect guests to the land and to each other.
The group was formed in 2016 and now includes:
Rail & Touring: Iconic trains: The Ghan, Indian Pacific, Great Southern, The Overland and Vintage Rail Journeys, the Murray Princess, Adelaide Sightseeing, premium small-group outback operator Outback Spirit and New Zealand coach tour specialist Grand Pacific Tours.
Resorts & Lodges: Ayers Rock Resort, Kakadu Crocodile Hotel, Kingfisher Bay Resort and K'gari Beach Resort, Sal Salis Ningaloo Reef and Monarto Safari Resort.
Experiences & Attractions: Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises, Journey Beyond Cruise Sydney, Melbourne Skydeck, Eureka 89, Alice Springs Telegraph Station, Exmouth Dive and Whalesharks Ningaloo, Mosman Gorge Cultural Centre, Captain Cook Cruises Sydney & Perth, Starship Sydney, The Jackson, Bells Functions, Swan Valley Tours, Red Cat Adventures, Whitsunday Jetski Tours, K'gari Explorer Tours, and Island Connections: Bruny Island, the Whitsundays, K’gari, Darwin -Mandorah, Tiwi Islands and Groote Eylandt.
About the role
We are looking for a motivated and enthusiastic individual to join our Marine Team on a full-time basis as a Cruise Attendant. As a Cruise Attendant you will have the unique opportunity to work on our products Camira Sailing, Great Barrier Reef Adventure, Whitehaven Beach or Resort Connections. You will ensure every guest has an experience of a lifetime. Together you will share special places and create lasting memories.
Your responsibilities may include but not limited to
- Greeting and assisting guests while prioritising their experience and safety
- Exceptional food and beverage delivery
- Conducting safety briefings and presentations
- Maintaining stock control and performing daily reconciliations of consumables on board
- Upholding vessel housekeeping and cleanliness.
About you
The ideal candidate will be genuine, personable and capable of demonstrating hospitality to the highest standards. You should be physically fit to work on your feet for long periods in a demanding environment, with the ability to thrive in a fast-paced setting. This is a unique opportunity for passionate hospitality professionals to join our Marine family as brand ambassador of the incredible experiences we bring to life.
To be successful in this role you must have
- Strong guest service skills and experience
- Reliable, self-motivated and proactive
- A keen eye for detail and commitment to high standards
- Intermediate to advanced swimming abilities
- The capability to work within a team environment
Requirements
- Elements of Shipboard Safety / GPH or higher
- QLD Responsible Service of Alcohol
- QLD Working with Children's Check (Blue Card)
- National Police Check
- Provide First Aid, CPR and Advanced Oxygen Therapy
- Bronze Medallion and crowd management certificates are highly regarded
- Hospitality qualifications and previous marine experience highly regarded.
Benefits
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary and positive work environment
- Study Assistance Policy
- A career with opportunities for progression, transfers, and secondments
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
- Discounts at the Cruise Café & Bar
- Discounts at the bar on board vessels
- Free public transport
- Salary sacrifice remote area benefits
Applications will be reviewed and progressed as they are received, so don't wait, apply now!