Crisis Care Clinician

BEHAVIORAL HEALTH URGENT CARE CLINICIAN

• Position Overview: Monroe Community Mental Health Authority seeks a licensed master's-level clinician to provide crisis intervention and stabilization services in a behavioral health urgent care setting. The role focuses on individuals experiencing acute mental health crises who do not require emergency room care. This is a fixed daytime schedule supporting stabilization and safety planning.
• Key Responsibilities:
• Conduct comprehensive crisis assessments for individuals presenting to behavioral health urgent care
• Provide de-escalation and supportive intervention for acute mental health crises
• Develop safety plans and stabilization strategies in collaboration with clients
• Assess medication-related concerns and coordinate with prescribers when necessary
• Work with children, adolescents, and adults experiencing behavioral or psychiatric emergencies
• Provide crisis support for individuals experiencing medication issues or behavioral challenges
• Document all clinical interactions according to agency policy
• Collaborate with team members and external providers
• Maintain a calm, professional demeanor in high-stress situations
• Adhere strictly to clinical policies and scope of practice
• Required Qualifications:
• Master’s degree in Social Work (MSW) or related field; Licensed Professional Counselor (LPC) or equivalent master’s-level licensure
• Valid Michigan state licensure (full, limited, or provisional licenses accepted)
• Ability to remain calm and compassionate with individuals in acute distress
• Strong interpersonal and communication skills
• Ability to assess risk and develop appropriate safety interventions
• Commitment to ethical practice and policy compliance
• Experience managing crisis situations with composure and professionalism
• Availability to work fixed Monday–Friday schedule (11:00 AM–7:00 PM)
• Desired Qualifications:
• Experience working in urgent care or emergency mental health settings
• Background working with children or families in behavioral crisis
• Experience with safety planning and de-escalation techniques
• Knowledge of crisis stabilization approaches
• Compensation & Benefits:
• Salary: Pay Grade 10, $33.46–$41.83/hour (based on experience and union steps)
• Health insurance: Begins on Day 1
• Retirement: 17.2% of base earnings annually through dual 401(k) plans (fully vested from Day 1)
• Vision & dental: 100% employer-paid
• Additional benefits: Life insurance, short- and long-term disability at no cost to employee
• Time off: 2 weeks initial vacation (with 5 days paid upfront), sick days, personal days, accruing additional time with tenure
• Student Loan Forgiveness: Eligible for government loan forgiveness program (federal employer)
• Work schedule: 37.5 hours/week, Monday–Friday, 11:00 AM–7:00 PM
• Physical & Environmental Demands:
• Ability to work in a clinical urgent care environment with individuals in acute distress
• Comfort managing challenging interpersonal situations
• Emotional resilience and professional composure under pressure
• Openings: 1 position available
• Selection Process: Candidates will participate in interviews with the program supervisor, program director, and potentially 1–2 additional staff members. Monroe CMHA will conduct credential verification and background checks. Typical hiring timeline: 1–3 weeks depending on candidate responsiveness.
• Important Note: These positions require passion for direct mental health crisis intervention and a willingness to work non-traditional hours. Strong policy compliance, ethical practice, and maintaining appropriate professional boundaries are essential for success.

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