About the role
Responsibilities
- Processes optimization and increase productivity.
- Executing asset recovery and debt restructuring strategies.
- Formulate, track, evaluate and fine-tune the asset recovery strategies.
- Handling customer complaints, including investigations and submitting report.
- Performs other duties as assigned.
Requirements
- Degree holder, preferable in Business Administration /Economics or related disciplines.
- 2-5 year or above experience in credit / financial analysis, preferably with debt collection experience.
- Knowledge of credit card products and relevant regulatory requirements.
- Accurate analytical ability.
- Able to work independently.
- Good communication skills, organizational, planning, negotiation and coordination skills.
- Mastering market dynamics and regulatory requirements.
- Good command of both verbal and written English and Chinese, with fluency in Putonghua an advantage.
- Good knowledge of Microsoft Office.