About the role
Position Summary
The clinical and research assistant serves as the front office manager and the welcoming face of the YU Counseling Center. This individual plays a key role in ensuring that the center runs efficiently and warmly supports students, staff, and clinicians through a combination of front office management, scheduling coordination, data and research support, and outreach assistance. The ideal candidate is organized, personable, detail-oriented, and comfortable balancing administrative, research, and project-based responsibilities in a fast-paced academic environment.
Position Responsibility
Front Office Operations
- Serve as the first point of contact for students, staff, and visitors, providing a welcoming and professional environment.
- Manage front desk operations, including phone and email communication, appointment check-ins, and general inquiries.
- Maintain confidentiality and uphold ethical and professional standards consistent with a counseling center environment.
- Organize and update client records, intake forms, and administrative files in compliance with university and HIPAA guidelines.
- Coordinate office supplies, facilities requests, and day-to-day operational needs.
Scheduling & Administrative Coordination
- Manage appointment scheduling for clinicians, including intakes, ongoing sessions, and crisis walk-ins.
- Oversee the center’s master calendar for meetings, trainings, and events.
- Provide logistical and administrative support for staff meetings, trainings, and supervision sessions.
- Assist with onboarding of new staff and trainees, including scheduling, documentation, and systems access.
Research & Data Management
- Support collection and maintenance of data related to service utilization, outreach, and student engagement.
- Assist with compiling and analyzing data for reports, research initiatives, and program evaluation.
- Help prepare annual reports, presentations, and assessment summaries.
- Collaborate with the Director and staff on applied research projects related to student well-being and mental health trends.
Outreach & Communications
- Assist in planning and promoting outreach and wellness events in collaboration with Counseling Center staff.
- Manage communication materials such as flyers, newsletters, and website updates.
- Track participation and feedback from outreach efforts for reporting and improvement purposes.
- Support partnerships with other campus departments through scheduling and follow-up communication.
Experience & Education Background
- Bachelor’s degree (in psychology, social sciences, education, or related field preferred).
- Minimum of 1 year of experience in office administration, preferably in a counseling, healthcare, or university setting.
Skills & Competencies
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills; ability to interact professionally with students, clinicians, and faculty.
- Proficiency in Microsoft Office and Google Workspace; familiarity with electronic health record (EHR) systems is a plus.
Salary Range
$26.37 - $29.67 per hour
About Us
Yeshiva University is dedicated to academic excellence, intellectual exploration, and the advancement of timeless values that shape and impact lives. With a rich tradition rooted in Jewish thought and heritage, YU fosters a dynamic learning environment across its undergraduate, graduate, and professional schools. Our mission is to cultivate the next generation of leaders who will contribute meaningfully to society, guided by a commitment to ethics, innovation, and service. Our community extends far beyond the classroom, encompassing thousands of students, faculty, staff, and more than 70,000 alumni and supporters worldwide, all working together to build a brighter future.
As a Yeshiva University employee, you will be part of a welcoming, diverse, and intellectually engaging community that values collaboration, excellence, and professional growth. We offer a supportive and stimulating workplace with tangible employee benefits, opportunities for advancement, and a strong sense of purpose. Beyond professional development, YU is committed to ensuring a high quality of life for its employees, offering a work environment that prioritizes well-being, work-life balance, and a culture of mutual respect. Every role at YU contributes to our broader mission of education, research, and societal impact, ensuring that all members of our community—students, faculty, staff, alumni, and friends—are inspired to make a difference. We invite you to bring your talent and passion to YU and join us in shaping the future.
Equal Employment Opportunity
Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.