About the role
The Opportunity Join a fast-growing organization driven by strategic acquisitions as a Senior Conversion Consultant, where you’ll play a critical role in the “go-live” phase of the client journey. You’ll own the transition of newly acquired clients from legacy systems onto our core processing platform, ensuring a smooth and successful conversion.
If you’re a methodical, data-savvy problem solver who enjoys translating complex data, managing detailed processes, and guiding clients through major software transitions, this is an exciting opportunity to make a meaningful impact.
Compensation: $90,000 CAD / year Work Arrangement: Hybrid (3 fixed days in office: Monday, Tuesday, and Thursday) Location: 4269 St Catherine West, Westmount, Canada
What You'll Do (The Core Focus)
- Lead the Transition: Own the client journey from legacy system to go-live, setting expectations, delivering system training, and running initial payrolls.
- Master Data Mapping: Analyze, validate, and troubleshoot client data from various formats (text, CSV) to ensure 100% accurate system setup.
- Solve Complex Problems: Partner with internal technical teams to resolve setup discrepancies, mitigate deployment risks, and optimize implementation processes.
- Deliver Clean Cutovers: Conduct gap analyses between old and new systems to advise clients on workflow changes before handing them off to the ongoing service team.
**What You BringExperience: **
- Bilingual in French and English (written and verbal) required
- 1+ years of payroll processing, tax, or benefits administration experience
- Prior experience in software implementations or system conversions is highly preferred
- Self-motivated and comfortable working independently
- Proficient in MS Office (Outlook, Excel, Word, PowerPoint)
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