Contracts Officer

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

As the Contracts Officer you will be responsible for:

• Supporting the effective administration and coordination of contracts across the East Coast region, contributing to the delivery of TAFE Queensland’s strategic and operational objectives.
• Providing high-quality administrative, financial and stakeholder support to ensure contract management activities are delivered accurately, efficiently and in accordance with organisational requirements.

This position reports to the Manager, Contract Administration.

This is a Permanent, Full-Time opportunity.

The position will be based primarily at any campus within the TAFE Queensland East Coast region however you may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities

• Plan and coordinate own tasks and activity based on established priorities and reprioritising as necessary should situations change.
• Monitor and coordinate centralised Contracts team inboxes, triaging requests, allocating actions, maintaining workflow visibility and ensuring correspondence is actioned within agreed timeframes.
• Utilise a range of business systems and applications, including CRM, ECM, SharePoint and Microsoft 365, to support contract administration, record management, reporting and workflow coordination.
• Coordinate end-to-end contract administration activities, including:
• Collecting, validating and coordinating contract documentation and supporting information from internal and external stakeholders.
• Liaising with stakeholders to facilitate the timely exchange of information, resolve contract administration enquiries and support contract delivery requirements.
• Preparing contracts, variations and associated documentation using approved templates and processes.
• Monitoring contract progress and coordinating endorsements, approvals and execution activities.
• Maintaining accurate contract records and ensuring compliance with organisational requirements.
• Provide contract-related financial administration support to facilitate effective contract management, monitoring and reporting.
• Compile, analyse and maintain contract, financial and student activity data to support monitoring, reporting, contract performance reviews and decision-making.
• Develop, maintain and contribute to work instructions, procedures and knowledge resources to support consistent contract administration practices and continuous improvement.
• Participate in relevant contract management, legal and business networks, meetings and forums to support professional development, knowledge sharing and alignment with organisational practices.
• Contribute to improvement in business processes and practices by encouraging an environment where high-quality work is achieved and is supported by the development and adherence to quality systems and processes.
• Contribute to the success of transformation and cultural change through promoting and modelling the values of Safety First, Working Together, Focusing on our Customer, Taking Responsibility and Showing Initiative.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Demonstrated ability to perform a range of administrative and contract support functions, exercising initiative and sound judgement to deliver high-quality services to customers, stakeholders, suppliers and colleagues.
2. Proven ability to effectively utilise contract management and business systems, including ECM, CRM and SharePoint, to maintain data integrity, generate and analyse reports, and provide accurate information to support operational and strategic decision-making.
3. Demonstrated ability to plan and prioritise workloads, adapt to changing business needs, meet deadlines, and deliver accurate, high-quality outcomes.
4. Well-developed communication and interpersonal skills, including the ability to prepare written correspondence, liaise effectively with stakeholders, and provide professional customer service.
5. Proven ability to build and maintain positive working relationships, work collaboratively within a team environment, and engage with internal and external stakeholders in a respectful, professional and customer-focused manner.

Mandatory Qualifications/Requirements

• There are no mandatory requirements.

Highly Desirable Requirements

• Certificate III / IV or Diploma in Business, Administration or similar, or willingness to obtain qualifications is highly regarded.

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:

• A detailed resume;
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total); and
• The contact details for two referees (one of whom is your current supervisor).

Closing date: 11:59pm, Monday 16 November 2026.

Job Reference Number: TQ2026-1108

For further information, please contact:

Ilana Boon, Director Customer Experience

Recruitment.EastCoast@tafeqld.edu.au