About the role
About Dash0
Join Dash0 and help us define the future of observability. We are OpenTelemetry-native, building a delightful, simple, and AI-centric platform that eliminates vendor lock-in and meaningless toil. Shape a product developers love, with transparent pricing and built-in cost control.
The Opportunity
As an Commercial Solutions Engineer, you will act as a trusted technical advisor to our largest customers and prospects. You'll bridge the gap between product and customer outcomes — designing, demonstrating, and validating Dash0's technical capabilities in real-world enterprise environments.
You'll partner with sales and product teams to deliver high-impact Proofs of Concept, guide observability architecture discussions, and ensure customers realize the full technical value of Dash0. This is a US-based remote role with business travel required.
This role is can be remote and can be based anywhere on the East Coast, with a preference for Boston or NYC.
Note: Your internal title would be a Solutions Architect. Our Solutions Engineers work across both Pre-Sales and Post-Sales!
What You'll Do
- Design and architect observability solutions leveraging OpenTelemetry, Kubernetes, and cloud-native technologies
- Translate complex customer requirements into scalable, performant Dash0 implementations
- Develop and execute Proofs of Concept that highlight Dash0's differentiated technical capabilities
- Deliver engaging technical demos and presentations tailored to engineering and executive audiences
- Partner with Account Executives throughout the sales cycle to position Dash0 as the technical solution of choice
- Provide architecture guidance on observability setup, telemetry data modeling, and OpenTelemetry collector design
- Create and maintain reusable demo environments, reference architectures, and POC templates
- Contribute to technical content — blog posts, conference talks, and documentation that drive community engagement
What You Bring
- Deep technical knowledge in Kubernetes, OpenTelemetry, observability pipelines, and distributed tracing
- Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization
- Strong understanding of modern DevOps, SRE, and platform engineering practices
- Proven ability to create and execute technical demos, architectures, and POCs that prove business value
- Strong technical communication skills — you can explain complex observability concepts clearly to engineers and decision-makers alike
- Collaborative mindset — you work seamlessly across Sales, Product, and Engineering teams to drive results
- Problem-solving instinct — you thrive on diagnosing and resolving technical challenges with creativity and precision
Nice to Have
- Experience working in a pre-sales or Sales Engineering capacity at a B2B SaaS company
- Active contributions to OpenTelemetry or the broader observability ecosystem
- Familiarity with CRM tools like Salesforce or HubSpot
- Experience in a high-growth, venture-backed startup environment
Why Dash0
This is a unique opportunity to help build a generational company. Dash0 is backed by top-tier investors including Balderton Capital, Accel, and Cherry Ventures, and led by a founding team with decades of experience in observability. We're in the middle of a massive growth phase after our Series B, and we're just getting started.
If you're looking for a place where a great product meets great people, where momentum is real, and your impact is visible from day one — this is it.
What we offer
- Competitive salary & meaningful equity participation; you'll own part of what you're building
- Flexible, remote-first work environment with offices in New York, Amsterdam, and Munich
- €60/month Lifestyle allowance
- Location-specific benefits
- Collaborative, fast-moving team culture with a builder mindset
- Clear path for career growth and development
- Direct access to founders and leadership