About the role
Are you passionate about creating high-performing cruise holidays while driving meaningful commercial outcomes?
As our Commercial Lead | Cruise Product, you’ll take ownership of the commercial performance, growth strategy, and success of key cruise line partnerships across the My Cruises Product Team.
This is an exciting opportunity to move beyond traditional product management and play a pivotal role in shaping commercial strategy, maximising revenue, and influencing business performance. Working closely with the Assistant General Manager, Cruise Product Managers, Sales, and Marketing teams, you’ll drive innovative product solutions, optimise ROI, and help deliver exceptional cruise experiences for our customers.
A day in the life
- Own the commercial performance, growth strategy, and TTV outcomes across selected cruise line partnerships.
- Develop and execute commercial strategies that maximise revenue, margin, ROI, and long-term growth opportunities.
- Analyse deal and campaign performance, optimise investment decisions, and proactively manage commercial risk across allocated inventory.
- Lead the development of high-performing cruise packages through market analysis, competitor insights, and customer-driven product design.
- Manage strategic cruise line relationships, driving competitive pricing, marketing opportunities, and commercial outcomes.
- Collaborate with Product, Sales, and Marketing teams to maximise conversion, campaign effectiveness, and commercial success.
- Ensure operational excellence by maintaining accurate product setup, pricing integrity, and seamless customer delivery.
- Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
Who you are
- Proven experience in a commercial, product, or leadership role within the cruise, travel, or tourism industry.
- Demonstrated success driving revenue growth, TTV performance, margin improvement, and ROI outcomes.
- Strong commercial acumen with the ability to identify opportunities, manage risk, and make data-driven decisions.
- Advanced analytical skills with experience interpreting performance data and developing actionable strategies.
- Proven ability to develop and execute commercial, product, or partnership strategies that deliver business growth.
- Experience managing supplier relationships, negotiations, and strategic partnerships.
- Strong stakeholder management skills with the ability to influence and collaborate across Product, Sales, Marketing, and Leadership teams.
- Deep understanding of the cruise industry, product lifecycle, inventory management, and market dynamics.
What you'll enjoy
📚 Ongoing skills development
🚀 Catapult your career across a network of brands and businesses in an evolving industry
✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program
👩⚕️ Access to industry leading health and well - being programs and financial advisors
🌴 Set up shop in a swanky beachfront office in Broadbeach
💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!
👐🏻 Take volunteer leave as part of giving back to the local community
#LI-KP1#IGNT#LI-Onsite
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.