About the role
Frontline Support: This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.
About us
At Gladstone Hospital's Cancer Care Unit, care goes beyond treatment. You'll be part of a multidisciplinary team supporting people through one of life's most challenging experiences, delivering chemotherapy, managing symptoms and providing emotional support tailored to each patient and their family.
Working closely with community organisations and support services, the team helps patients navigate every stage of their cancer journey, ensuring they feel supported, informed and cared for along the way.
About the role
- Provide comprehensive administrative support across Cancer Care Services and Gladstone Hospital, contributing to the smooth day-to-day operation of the service.
- Act as a welcoming first point of contact, responding to enquiries and assisting patients, families, visitors and staff with professionalism, discretion and confidentiality.
- Maintain accurate patient medical records, filing and documentation in accordance with hospital policies and procedures.
- Manage competing priorities, work independently with minimal supervision and maintain a reliable, high-quality administrative service in a busy hospital environment.
About you
- Strong computer skills, with the ability to accurately use word processing, spreadsheets, databases and hospital information systems; Medical terminology knowledge is desirable.
- Confident communication and interpersonal skills, demonstrating tact, diplomacy and discretion when dealing with patients, visitors and staff.
- Well-developed problem-solving, consultation and negotiation skills, with the confidence to respond to enquiries and find practical solutions.
- Strong organisational skills, with the ability to prioritise competing tasks, meet deadlines independently and handle confidential or sensitive information appropriately.
What we offer
Total remuneration value of up to $20,836 p.a. is comprised of:
- An hourly rate between $41.44 - $46.05 p.h.
- 12.75% employer superannuation contribution
- 17.5% leave loading
Additional Benefits
- Ongoing Professional Development and Education Opportunities
- Flexible Work-Life Balance and Variety
- Generous Salary Sacrificing Options
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
Vaccine Preventable Diseases (VPD) requirements
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply
To apply, please submit the following:
- Your current CV or resume, including referees.
- A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
- Any additional forms / evidence as attached or listed on the Role Description.
For assistance:
- Contact Recruitment.CentralQueensland@health.qld.gov.au
- Quote the Job Ad Reference (JAR) GL6K696352
Applications close: Wednesday, 18 November 2026
#Gladstone #Banana
Frontline Support: This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.