About the role
About Us
Soum is on a mission to revolutionize e-commerce in the MENA region and beyond by building the most convenient and trustworthy re-commerce marketplace in the region. We're reshaping how C2C marketplaces operate, making buying and selling second-hand products seamless and reliable. Since our launch in July 2021, Soum has become one of the fastest-growing startups in the region, achieving rapid expansion in both our team and product offerings. In recognition of our impact and growth, we were proudly named one of the Top 10 LinkedIn Startups in Saudi Arabia for 2024.
Role & Responsibilities
- Manage the full customer journey from lead assignment to deal closure.
- Qualify leads and identify customer needs to maximize conversion opportunities.
- Present suitable vehicle options and explain inspection results and financing solutions.
- Follow up with customers and handle objections throughout the sales process.
- Encourage qualified customers to proceed with vehicle inspections and purchase completion.
- Maintain accurate customer information and sales activities in the CRM.
- Achieve monthly sales targets and convert KPIs.
- Coordinate with Operations, Inspection, Financing, and Customer Support teams to ensure smooth deal completion.
- Conduct post-sale follow-ups to ensure customer satisfaction.
Requirements
- Strong command of the Saudi Accent (mandatory requirement)
- 0-2 years of experience in sales, Customer Service, Operations.
- Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
- Proven ability to meet and exceed sales targets.
- Strong skills in negotiation and relationship-building.