Customer success jobs in Ontario, Canada

• A

  Manager, Performance Intelligence

  4 weeks ago

  Achievers · Toronto, Ontario, Canada

  HybridFull-timeManagerCustomer success & support

  The Marketplace is the rewards shopping experience within the Achievers platform. Its performance is shaped by a connected set of drivers, including member access, traffic, utilization, conversion, redemption, catalogue relevance, vendor performance, fulfilment reliability and…

• F

  Scaled Customer Success Manager

  5 weeks ago

  Float · Toronto, Ontario, Canada

  HybridFull-timeCA$90K – CA$100K a yearCustomer success & support

  As our Scaled Customer Success Manager, you'll own health, education, risk, and expansion for Float's Scaled, Unmanaged segment: over 7,000 customers who don’t often get a dedicated 1:1 CSM. You'll design and run the digital-led, one-to-many programs, including webinars,…

• A

  Customer Success Associate

  5 weeks ago

  Aphex · Toronto, Ontario, Canada

  HybridFull-timeEntry levelCustomer success & support

  As a Customer Success Associate at Aphex, you'll learn our Land & Expand Engine as a founding member of our North America Customer Success Hub.

• S

  Advanced Implementation Consultant

  5 weeks ago

  Staffbase · Toronto, Ontario, Canada

  Full-timeMid levelCA$77K – CA$91K a yearCustomer success & support

  We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet,…

• S

  Staff Escalation Manager

  5 weeks ago

  Snowflake · Toronto, Ontario, Canada

  Full-timeLead / staffCA$136K – CA$186K a yearCustomer success & support

  At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as…

• F

  Bilingual Product Support Associate

  5 weeks ago

  Float · Toronto, Ontario, Canada

  HybridFull-timeEntry levelCA$50K – CA$60K a yearCustomer success & support

  We’re looking for an experienced French speaking Product Support Associate to help build the best customer experience team in Canada! As part of our Product Support team, you will focus on delivering exceptional customer service, product education, and software troubleshooting…

• P

  Sr. Customer Experience Manager (CA)

  5 weeks ago

  PointClickCare · Mississauga, Ontario, Canada

  RemoteFull-timeSeniorCA$91K – CA$114K a yearCustomer success & support

  The Senior Customer Experience Manager will work with the Customer Experience Director and partner with multiple stakeholders across PointClickCare to define, govern and measure the end-to-end customer experience.

• Q

  Customer Experience Specialist

  5 weeks ago

  Quince · Toronto, Ontario, Canada

  HybridMid levelCA$24.00 an hourCustomer success & support

  As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels — balancing grace, precision, and care in every interaction. You’ll make each conversation an extension of our…

• NP

  Salesforce Manager, AI & Agentforce Delivery

  6 weeks ago

  NeuraFlash, Part of Accenture · Alberta, Ontario, Canada

  RemoteManagerCustomer success & support

  Deliver hands-on client project work as an individual contributor, staying current with Agentforce and Salesforce delivery practices; Lead and own complete project technical solution design, including designing and understanding agentic topics, instructions, actions with…

• A

  Senior Enterprise Customer Success Manager

  6 weeks ago

  AfterShip · Toronto, Ontario, Canada

  SeniorCA$141K – CA$188K a yearCustomer success & support

  AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

• S

  Senior Implementation Consultant

  6 weeks ago

  Staffbase · Toronto, Ontario, Canada

  Full-timeSeniorCA$100K – CA$124K a yearCustomer success & support

  We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI-native Employee Experience Platform. Our industry-leading and award-winning agentic AI communications channels - intranet,…

• Z

  Team Lead, Customer Care

  7 weeks ago

  ZayZoon · Calgary, Alberta, Canada +7

  RemoteFull-timeLead / staffCA$85K a yearCustomer success & support

  We’re looking for a passionate, quick-thinking Customer Care Team Lead to jump in and drive our department KPIs. This is your chance to be instrumental in shaping ZayZoon's Customer Care organization, driving us toward our massive goal: saving 10 million employees $10 Billion.

• RT

  Head of Client Experience - North America

  7 weeks ago

  Rimes Technologies · Toronto, Ontario, Canada

  DirectorCustomer success & support

  The Head of Client Experience – North America is responsible for leading and evolving Rimes’ client experience strategy across the North America region, ensuring clients receive a consistent, high-quality experience across products and services.

• DE

  Customer Support Specialist, Japanese

  7 weeks ago

  Digital Extremes · London, Ontario, Canada

  Entry levelCA$50K – CA$55K a yearCustomer success & support

  The Japanese Customer Support Specialist will take the initiative to do everything possible to ensure that every player is beyond satisfied. The incumbent will possess strong organizational and multitasking skills combined with a good technical understanding and the ability to…

• E

  Customer Success Manager

  7 weeks ago

  Exiger · Toronto, Ontario, Canada +1

  Mid levelCA$110K – CA$135K a yearCustomer success & support

  Exiger is seeking a Customer Success Manager based in Canada to manage and grow relationships with enterprise customers across the Americas and broader NoAM region.

• H

  Director, Global Customer Experience & Compensation Strategy

  8 weeks ago

  HelloFresh · Toronto, Ontario, Canada

  DirectorCA$126K – CA$136K a yearCustomer success & support

  Within Global Customer Experience (GCX), our mission is to advance the HelloFresh customer relationship from reactive resolution to proactive, trust-building service. The compensation function sits at the heart of that mission: it is the mechanism through which the business…

• MI

  Senior Implementation Manager

  8 weeks ago

  Movable Ink · Toronto, Ontario, Canada

  SeniorCA$80K – CA$104K a yearCustomer success & support

  Day to day point person and Project Manager for launching new clients, communicating and collaborating throughout the implementation, and holding regularly scheduled calls with clients and internal teams to meet deadlines; Possess an understanding of client's business, data,…

• P

  Product Support Specialist Team Lead

  8 weeks ago

  Pigment · Toronto, Ontario, Canada

  HybridFull-timeLead / staffCA$85K – CA$100K a yearCustomer success & support

  As a team lead within our Product Support organization, you will support a team of product experts that help customers derive value from Pigment. This team helps in many areas, be it troubleshooting modeling issues, sharing helpful resources or reproducing bugs that have been…

• T

  Project Coordinator - PLM Implementation

  2 months ago

  Telesat · Ottawa, Ontario, Canada

  HybridFull-timeMid levelCustomer success & support

  Support the development and maintenance of integrated project schedules, milestones, deliverables, and dependencies.; Track progress against project objectives and communicate schedule impacts or delays.; Maintain project action item, decision, risk, and issue logs, ensuring…

• M

  Client Success Coordinator (Health System Partnerships)

  2 months ago

  Maple · Toronto, Ontario, Canada

  HybridFull-timeCA$60K – CA$67K a yearCustomer success & support

  We're looking for a Client Success Coordinator to help keep Maple's Health System Partnerships (HSP) team running smoothly as we expand our work with provincial health systems and government partners across Canada.

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.