About the role
About ICG Medical: ICG Medical is a leading global healthcare recruiter focused on nurses (all specialties), midwives, and home care/healthcare workers. Our company vision is to improve patient care. The DNA makeup of our business stems from our core values: Open, Family, and Passion. One of our main differentiators is that we care. We establish trusting relationships with our connections and each other. We have fun at work and together we remain focused, grounded, and engaged in our service offering. The business is made up of three recognized healthcare recruitment brands that sit underneath the ICG Medical arm. each delivers tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, Philippines, Australia, Canada, and the USA with more office openings on the horizon.
Job Title: Booking Consultant, Greenstaff Medical.
Location: Gurugram, India
Job Summary: To develop and grow both relationships and revenue within the region ensuring
that we continue to further our mission of Improving Patient Care. With a full understanding of
the role and the business, grow the region in line with company targets with a high level of
customer service.
Responsibilities: -
Sales & Client Service Delivery
- Client-Facing Sales and Relationship Management
o Develop and maintain strong relationships with clients.
o Understand client needs and provide tailored solutions to meet their
requirements.
o Service calling all clients to understand the demand and staffing they need
- Day-to-day Sales Operations
o Perform the daily sales activities, including calls to candidates and clients to book
the day to day shifts for the nurses.
o Ensure excellent customer service and alignment between sales and client
service delivery.
- Accountability for Hours Booked
o Booking the target hours on a day-to-day basis.
- KPI Support Delivery
o Perform the sales activities like hours booked, and call numbers.
o Ensure KPIs are met and aligned with company goals.
Operations Management
- Adoption and Utilization of Processes and Systems
o Usage of ICG Medical’s processes and systems for effective sales management.
- Building Relationships with Stakeholders
o Establish and maintain strong relationships with the stakeholders.
Qualifications:
- Excellent verbal communication and writing skills are a must.
- Candidate must be a graduate.
- Ability to develop and implement effective sales strategies.
- Candidates with a minimum of 1 Year of International Voice Process/International
Customer Service or Sales experience.
- Strong sales and client relationship management skills.
- The candidate must be comfortable working in rotational shifts.
Join us at ICG Medical and play a pivotal role in shaping the future of healthcare staffing. If you
are a strategic thinker, results-oriented leader, and passionate about making a positive impact
in the healthcare industry, we want to hear from you! Apply now to be considered for this
exciting opportunity