About the role
Job Summary
As a Billing Coordinator, you will play an important role on our billing team, reporting to the team leader. You will use your analytical skills, attention to detail and people skills to ensure correct invoicing to our clients. You will collaborate cross-functionally, both internally and with clients, to answer billing related questions, drive process improvements related to billing and contribute to ongoing projects. This is a great opportunity for an experienced IT billing specialist looking to make an impact in a successful, rapidly-growing IT services business.
Responsibilities (including but not limited to)
- Part Time – 15 to 30 hours per week on a set schedule
- Communicate with teams across the organization to get answers to questions that relate to billing, and respond to client billing questions submitted via billing ticket board
- Clean & validate data to produce monthly billing reconciliation report, which is a critical step in our monthly recurring revenue billing process
- Complete monthly invoice variance analysis by customer and product
- Prepare and send invoices to clients
- Creating SOP and job aids
- Assist in migration of billing management and data from ConnectWise to Business Central
- Verify success quantitatively through data analysis and visually by manual stare-and-compare inspection of nonconforming
- Other testing tasks as directed by Project Management
- Ad-hoc projects and reports as required
Skills
- Positive attitude
- Attention to detail
- Strong communication and customer services skills
- Excellent analytical and problem-solving skills
- Flexible – comfortable in a dynamic, rapidly-changing business environment
- Intermediate Excel skills
- Experience with Dynamics Business Central is a plus