About the role
Lighthouse Behavioral Health Solutions (LBHS) offers a full continuum of care, including outpatient, intensive outpatient, partial hospitalization, residential treatment, psychiatric services, and medication‑assisted treatment. We take pride in creating a welcoming, compassionate environment where individuals feel supported. Our team believes in every client’s ability to achieve recovery and rebuild meaningful, engaged lives in their communities.
Position: Behavioral Health Technician - Full time
Job Summary: Supporting individuals in recovery with day-to-day tasks and collaborating with various departments to promote a supportive and effective recovery environment.
Duties and Responsibilities
Duties include, but are not limited to:
- Provide support, guidance and monitoring to individuals in Residential treatment.
- Monitor client progress and ensure adherence to program guidelines.
- Completes billing and documentation accurately in a timely manner.
- Participation in community activities best represents the professional image of Lighthouse.
- Keep well documented notes and communicate daily shift notes with Behavioral Health Technician Lead, clinical, and medical teams as needed.
- The Behavioral Health Technician will serve as a role model, act as a mentor, advocate, and motivator.
- Establish rapport with clients, work with a diverse population, verbally de-escalate crisis, maintain the confidentiality of protected and sensitive information, develop and maintain effective working relationships with associates, family members, social service agencies, and other job-related contacts.
- Must be able to function with a high degree of problem-solving skills. According to client needs, the client care advocate is expected to prioritize, self-direct, and organize daily activities.
- Accountable for effective care coordination and communicates effectively and clearly with internal and community treatment teams.
- Assist with facility management including coordinating and serving meals and housekeeping duties.
- Participate in clinical treatment activities and ensuring activities comply with the provisions of HIPAA and 42 CFR.
- Other duties as assigned.
Required Experience/Certifications
- Minimum high school diploma/ G.E.D
- Previous experience as a client advocate, PCA, or similar position.
- Knowledge of Electronic Health Records systems
- Must pass BCI check, all Corporate Compliance checks, and employment drug
- Valid driver’s license, proof of auto insurance, and access to a reliable personal vehicle
- Age 25 years or older
Desired Experience/Certifications
- CDCA certification
- Serve Safe Certification
Schedule: Full time, varied - 12 hour schedules. 7am - 7:30pm OR 7pm - 7:30am
Compensation: $17.00 - $24.81/hr
Location: 4000 E Main St Whitehall, OH 43213
Our benefits package includes paid time off (PTO and sick time), paid holidays, medical/dental/vision, 401(k), life insurance, paid continuing education with supervision, parental leave, and eligibility for loan forgiveness programs.
LBHS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, disability status, genetics, gender identity and/or expression, protected veteran status, or any other characteristic protected by federal, state, or local law.
LBHS adheres to Title VII of the Civil Rights Act as amended, Ohio Civil Rights Act, and all applicable rules and regulations. LBHS is an equal opportunity employer.