About the role
Position Title: AV Field Service Technician
Location: Mechanicsburg PA
Travel: Local Travel Required
Overview
We are seeking an AV Field Service Technician to support the installation, maintenance, and troubleshooting of professional audiovisual systems, with a focus on LED displays and video wall technologies. This role will work directly in the field supporting commercial and enterprise AV environments.
The ideal candidate will have hands-on AV experience and a strong technical foundation in LED display systems, video walls, and related AV hardware.
Responsibilities
- Install, configure, and service AV systems including LED displays and video walls
- Diagnose and troubleshoot AV hardware, signal flow, and display issues in the field
- Perform preventative maintenance and system upgrades for installed systems
- Work with project managers and installation teams to support system deployments
- Ensure systems are functioning properly and meet client requirements
- Document service work, troubleshooting steps, and system updates
Qualifications
- 2+ years of experience supporting professional AV systems
- Hands-on experience with LED displays, video walls, or large-format digital displays
- Understanding of AV signal flow, cabling, and system components
- Ability to troubleshoot hardware and system integration issues
- Strong communication skills and ability to work independently in the field
Preferred Qualifications
- CTS certification or other AV industry certifications
- Experience supporting commercial AV environments (corporate, broadcast, command centers, etc.)
- Familiarity with AV control systems and networking fundamentals
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