About the role
About the Role
We are seeking a detail-oriented and analytical Audit & Collections Analyst to support our financial operations through proactive account auditing, collections management, and process improvement. This role will focus on reviewing account records, identifying discrepancies, coordinating collection strategies, and ensuring compliance with internal policies and industry regulations. The ideal candidate is a critical thinker with strong communication skills and experience in collections and financial analysis. This position offers hybrid flexibility after 6 months.
Responsibilities
- Audit customer accounts, billing records, and financial data to identify errors, inconsistencies, or overdue balances
- Conduct root-cause analysis of discrepancies and recommend corrective actions
- Manage collections activities, including outreach to customers regarding outstanding invoices and payment plans
- Monitor aging reports and track collection progress to ensure timely resolution
- Prepare and analyze financial and audit reports for internal stakeholders
- Maintain accurate documentation of audit findings, collection efforts, and account notes
- Collaborate with accounting, billing, sales, and customer service teams to resolve account issues
- Ensure compliance with financial regulations, internal controls, and company policies
- Support month-end closing processes and assist in improving audit and collection procedures
- Provide recommendations for process improvements to enhance revenue recovery and reduce outstanding balances