Associate

About PUBLIC

PUBLIC is a digital transformation partner committed to helping the public sector turn innovative ideas into practical solutions. Combining our expertise around government policy, delivery and technology, we aim to build a public sector that is powered by new technologies and innovative ways of working to achieve better outcomes for citizens. This mission is what drove us to create PUBLIC and is what continues to drive everything we do.

We started PUBLIC because we were collectively frustrated that the technology revolution we were witnessing was not having a positive enough impact on the public sector. With the ambition to put ‘GovTech’ on the map, PUBLIC emerged as a trailblazer in bridging this gap between government and innovative tech.

Today, PUBLIC works with a diverse range of organisations including the UK Ministry of Defence, the UK Department for Business and Trade, the European Commission, the Crown Commercial Service, National Grid and the NHS, to name a few. We support these organisations with their digital transformation through our full suite of services, delivering strategic advising, learning and digital upskilling programmes, digital product delivery and policy monitoring and evaluation.

We are proud to be a go-to digital transformation partner for the public sector and continue to work rigorously to provide greater value for our clients and achieve greater impacts on the services they deliver for citizens. As we continue to evolve as a business, this vision to build a better public sector will remain our north star - informing our decisions, guiding our growth and energising our dedicated team of innovators.

Commitment to Diversity & Inclusion

PUBLIC is deeply committed to maintaining a diverse, inclusive and safe workplace that embraces individuals from all walks of life. We are an equal opportunity employer and actively encourage applications from people of all backgrounds, experiences, and perspectives. This includes, but is not limited to, those with neurodiversity, disabilities, members of the LGBTQ+ community, individuals from all ethnic and racial backgrounds and veterans. We believe that a wide range of voices enriches our team and drives innovation.

As a proud signatory of the Armed Forces Covenant, we are dedicated to supporting the Armed Forces community and welcome applications from service leavers, reservists, veterans, and their families. We are also committed to creating an environment free from discrimination, where everyone feels respected and can thrive.

Candidates from non-traditional backgrounds and underrepresented groups are strongly encouraged to apply. To facilitate an equitable hiring process and minimise unconscious bias, we blind review all applications in the initial stages through questions thoughtfully designed to help you demonstrate your skills and unique potential.

The Role

As an Associate, you'll be a vital part of our team, working closely with Senior Associates and other colleagues to empower the organisations we work with to harness the power of technology in tackling critical challenges. You'll delve deep into their needs through in-depth research, including qualitative and quantitative techniques.

You may also find yourself working directly alongside clients to manage and implement important technology transformations, such as working with a government department to scope and implement novel technology solutions or identify AI use cases.

This involves analysing the strategic and policy landscape and conducting market research to understand the feasibility and impact of different technological interventions.

Under the guidance of experienced team members, you'll then synthesise your findings into compelling, client-ready deliverables such as reports and presentations. You'll contribute to presenting your work to senior stakeholders, clearly articulating the benefits and trade-offs of various options. Ultimately, your goal is to provide evidence-based recommendations that enable our clients to make informed decisions about technology adoption and implementation, all while collaborating effectively within our dynamic and supportive team.

Key Responsibilities

• Collaborate closely on the planning, execution and delivery of defined projects or workstreams, working alongside Project Leads and Senior Associates to ensure all outputs meet high-quality standards and client needs. This includes helping to manage resources, track progress, identify and mitigate risks and translate key project learnings into actionable insights that drive growth and service transformation.
• Assist in winning new business by contributing to the creation of compelling and persuasive proposals, bids, presentations and marketing collateral. This includes conducting research, collaborating with subject matter experts and helping to tailor content to target audiences to effectively communicate value propositions.
• Support the establishment and nurturing of strong relationships with clients, assisting Senior Associates and Project Leads as a point of contact and ensuring client needs are met throughout the project lifecycle.
• Work closely with colleagues across different departments and the wider business to ensure seamless project delivery and effective knowledge sharing.
• Cultivate a foundational understanding of topic areas that align with PUBLIC's strategic goals. This includes conducting research, supporting thought leadership initiatives and contributing to the quality of project deliverables.
• Actively seek out opportunities for professional development and contribute to a supportive team environment.

Skills Required

• Experience working in client-facing or collaborative project environments.
• Proven ability to work proactively and autonomously, effectively managing competing time commitments and varied responsibilities.
• Strong analytical skills and exceptional attention to detail, with the ability to gather and use both qualitative and quantitative evidence to inform arguments and recommendations.
• Strong written and verbal communication skills, with a proven ability to contribute to written outputs and presentations for external audiences.
• Interest in and knowledge of, emerging uses for technology in the wider public sector.
• Confidence and proficiency in using both Google Workspace and MS Office Suite tools.

What you don't need

A traditional educational background - we are looking for people with the right attitude, a willingness to learn and a passion for what we do.

Visa

We welcome applications from candidates who have the Right to Work in the UK.

Salary and Benefits

Salary for this position will be £36,118.80 per annum.

Like the rest of the company, you’ll benefit from:

• A MacBook for work, plus a £300 home office budget for your ideal setup
• Hybrid working flexibility, agreed with your line manager
• An enhanced company pension scheme with a 5% match
• 6 paid days off per year (3 for L&D, 3 for volunteering), a £300 annual learning budget and access to the 5Mins platform - “TikTok for learning”
• £300 annual 'Wellness Budget' for gym, yoga, or whatever supports your wellbeing
• Comprehensive Health Cash Plan & EAP with up to £1,500+ of annual medical & wellness benefits via BHSF
• 25 days holiday (increasing to 30 days) pro-rata, plus bank holidays and Christmas Shutdown
• Up to 30 days a year to work from outside your employed country
• Access to our Cycle to Work Scheme and CycleSaver, helping you save up to 47% on bike-share and e-bike subscriptions, including Lime, Forest, Santander Cycles and more
• Community groups, team-led activities and regular All Team socials
• A discretionary bonus scheme