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VaynerMedia LLC

Associate, PET

New York, United States

Location
New York, United States
Work
Not stated
Employment
Not stated
Level
Entry level
Function
Customer success & support
Pay
$60K – $70K a year
Posted
3 days ago

Pay and the market here

The top of this role’s range, $70K a year, is 22% below the median of $90K for entry level customer success jobs in New York (middle half $70K – $110K, 89 jobs that state pay).

783 customer success jobs open in New York: 14% remote, 268 posted in the last 30 days.

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About the role

ABOUT VAYNERX

VaynerX is a family of companies building brands for the now. Founded by Chairman Gary Vaynerchuk in January 2017, the modern-day parent company is home to relevance-driving businesses including VaynerMedia, ChukMedia, Tamara Group, Gallery Media Group, Eva Nosidam Productions, Tingley Lane Trading, and VaynerSpeakers.

This role is a hybrid, in-person role. The VaynerX office is located in Hudson Yards, NYC.

The Opportunity

This is an opportunity for someone who's passionate about people, eager to learn, and excited to understand the operational engine behind a modern People function. You'll work closely with PET Business Partners and the broader People & Experience team, gaining hands-on exposure to the employee lifecycle and the systems, processes, and programs that bring it all to life. If you love bringing order to complexity, solving operational puzzles, and finding ways to make things better, you'll thrive here.

At Vayner, we're a team of teachers and lifelong learners. We believe in mentoring, sharing knowledge, and investing in one another's growth, while embracing fresh perspectives and new ideas that challenge us to continuously improve. You'll join a team with incredible institutional knowledge and heart, including colleagues who have been part of Vayner for more than 17 years. We take immense pride in supporting our people, enabling our business, and creating exceptional employee experiences every step of the way.

How You'll Make An Impact

Leave Management

  • Leave Administration: Provide day-to-day administrative support for employee leaves of absence, including tracking leave requests, collecting required documentation, maintaining accurate records, and coordinating with employees, managers, and external leave administrators (where applicable)
  • Leave Coordination: Assist with employee communications, monitoring leave dates and deadlines, coordinating return-to-work processes, and responding to employee inquiries to help ensure a smooth and supportive leave experience.

Immigration

  • Immigration Administration: Provide day-to-day administrative support for immigration matters, including visa applications, renewals, work authorization tracking, employee inquiries, and coordination with external immigration counsel.
  • Immigration Operations: Assist with collecting employee and employer documentation, coordinating required leadership signatures, tracking case statuses and deadlines, maintaining accurate records, and facilitating communications between employees, internal stakeholders, and immigration counsel.

Employee Programs & Operations

  • New Hire Onboarding: Coordinate new hire onboarding activities, including pre-boarding requirements, documentation, and internal communications to ensure a smooth and welcoming onboarding experience.
  • Training Program Administration: Manage the day-to-day administration of the Company's compliance training platform, including weekly training uploads, monitoring completion, and following up with employees on outstanding training requirements.
  • Program Coordination: Support recurring People & Experience initiatives by managing timelines, tracking milestones, coordinating with stakeholders, and helping ensure timely execution.

Payroll Administration & Support

  • Payroll Processing: Support recurring payroll administration by collecting and preparing payroll inputs.
  • Timekeeping Administration: Support timekeeping processes for non-exempt employees, including providing training, monitoring timecard completion and accuracy, following up on discrepancies, and ensuring timely approvals.
  • Payroll Operations: Maintain payroll trackers and supporting documentation, monitor payroll changes through completion, assist with audits and reconciliations, and flag discrepancies for resolution.

Administrative & Operational Support

  • Operational Coordination: Support the day-to-day operations of the People & Experience team, including purchase orders, invoice processing, employee care initiatives, team mail management, vendor coordination, and other administrative activities that support the successful execution of People programs.

What Success Looks Like

  • Tech Savvy: Advanced proficiency in Excel or Google Sheets, confidence learning new HR systems (e.g., HiBob, ADP), and curiosity about using AI to improve efficiency.
  • Unrivaled Attention to Detail: You catch the typos and data discrepancies others miss because you know the smallest details often have the biggest impact.
  • Organization & Execution: You thrive on juggling multiple priorities, staying organized, and ensuring nothing falls through the cracks.
  • Problem Solving & Process Improvement: You don't just identify problems—you think critically, propose solutions, and look for ways to improve how work gets done.
  • Accountability: You take initiative, follow through, and can be counted on to deliver high-quality work.
  • Growth Mindset: You're eager to learn, embrace feedback, and continuously develop your skills.
  • Service Mindset: You enjoy helping others and take pride in delivering an exceptional employee experience through thoughtful, responsive support.
  • Discretion: You understand the sensitive nature of People data and can be trusted with the highest level of confidentiality.

The Vayner Way

We are not your typical HR department. We are all about the People & their Experience working at Vayner. We believe in empathy, speed, and the power of human connection. If you are ready to work hard, learn fast, and be part of a team that is redefining the workplace, we want to hear from you.

Unsure if you meet the qualifications? We are always looking for talent which will continue to cultivate an inclusive and representative team that will enhance our perspectives, skill sets, background, and behaviors. We encourage those who are passionate about what we do to apply!

  • Exact compensation may vary based on skills, experience, and location.
  • Employer-sponsored 401k with match
  • Medical, Dental, and vision coverage
  • Unlimited PTO
  • Caregiver (Parental) Leave
  • Health and Wellness benefits

Base Salary

$60,000—$70,000 USD

Source

Posted by VaynerMedia LLC on their own hiring page, vaynermedia.com. OptiTalent shows it as published, read 08 Nov 2026 12:37 UTC; the original is the reference.

View the original ad ↗

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