About the role
As "Assistant Groups, Banquet & Catering Sales Manager", you will be responsible for the following duties:
- Manage incoming Banqueting, Catering, Wedding, Social and Corporate Event enquiries from qualification through conversion.
- Take ownership of proposals, negotiation, contracting, handover and post-event follow-up.
- Understand the client’s complete requirements and maximize value across event space, F&B, accommodation, and other hotel experiences.
- Prepare personalized and commercially compelling proposals within agreed response standards.
- Conduct client meetings, site inspections, menu discussions and event presentations.
- Achieve agreed revenue, conversion, average-spend and sales-activity targets.
- Maximize revenue through relevant upselling of menus, beverages, accommodation and additional experiences.
- Work closely with Revenue Management and Operations on pricing, availability, minimum spends and commercial terms.
- Maintain accurate enquiry details, financial values, status and next actions in Delphi.
- Review lost and turned-down business to identify conversion barriers and improvement opportunities.
- Ensure confirmed business is accurately handed over to Event Management and Operations.
- Build relationships with event agencies, planners, DMCs, corporate clients and other relevant partners.
As "Assistant Groups, Banquet & Catering Sales Manager", we expect from you
- Previous Banquet, Catering, Event or Group Sales experience, preferably in luxury hospitality.
- Strong understanding of event sales, pricing, contracting and F&B packages.
- Proven ability to qualify enquiries, prepare strong proposals and convert business.
- Commercially driven, detail-oriented and able to manage multiple opportunities and deadlines.
- Excellent client-facing, communication and relationship-management skills.
- Experience with Delphi or a comparable sales and catering system is preferred.
- Fluent in Turkish and English; additional languages are an advantage.
- Flexibility to support evening or weekend client appointments and events when required.