Assistant Director of Student Aid

Position Summary

The Assistant Director of Student Aid provides professional counseling services to students and parents on a continuous basis; has specific managerial responsibility for graduate programs and other assigned student aid programs (loans, TAP, Pell, etc.). Works very closely with other offices throughout the University.

Position Responsibilities

• Provide professional student aid counseling to students and families. Phone, voicemail, email, text, in-person, and other emerging platforms of counseling required.
• Managerial responsibility for counseling graduate students and helping shape the service provided to them by the Office of Student Finance.
• Be comfortable working with exclusively online programs and having an understanding of the nuances of the online population.
• Will provide the opportunity to work remotely and possibly keep hours other than the published office hours.
• Assist the Associate Director with creating, managing, and editing Student Aid online and print materials.
• Participate in financial aid related presentations, including orientation sessions for graduate programs both in-person and online relating to financial aid and open houses.
• Track, manage, and process the following: all federal c-flags, federal verifications, budget adjustments, consortium agreements, FERPA release forms, 3rd Party and external grant forms.
• Assist the Director with financial aid packaging and fund allocations, including federal student loans, institutional scholarships, grants, and loans, and award letter generation.
• Run reports, process loans, and track loan proceeds received.
• Work closely with the Student Accounts staff, paying attention to resolving student inquiries regarding loan disbursements.
• Work closely with Registrar and Admission staff on a daily basis as needed.
• Work at other campuses in NYC as needed.

Experience & Education Background

• Bachelor’s degree required, and 3 years of related experience is required.
• Must have thorough and working knowledge of Title IV financial aid rules and regulations.
• Must be comfortable working with various computer software programs and platforms within the University and externally, which may include Banner, Teams, Outlook, Excel, Word, PowerPoint, COD, NSLDS, and other 3rd-party websites.

Skills & Competencies

• Speaks clearly and expresses self well in one-on-one conversations and groups.
• Develops effective written communications and uses them appropriately.
• Demonstrates genuine caring and empathy through personal demeanor and approach.
• Interacts and proactively shares information with internal and external contacts where appropriate.
• Develops effective relationships with peers, students and employees.
• Assumes responsibility to ensure issues/concerns will be addressed and monitors them through conclusion.
• Identifies, defines and analyzes information and situations before recommending a course of action.
• Effectively manages own time and resources.
• Seeks to apply technology and innovation to improve efficiency and solve problems.

Salary Range

66,300 - 67,000

About Us

Yeshiva University is dedicated to academic excellence, intellectual exploration, and the advancement of timeless values that shape and impact lives. With a rich tradition rooted in Jewish thought and heritage, YU fosters a dynamic learning environment across its undergraduate, graduate, and professional schools. Our mission is to cultivate the next generation of leaders who will contribute meaningfully to society, guided by a commitment to ethics, innovation, and service. Our community extends far beyond the classroom, encompassing thousands of students, faculty, staff, and more than 70,000 alumni and supporters worldwide, all working together to build a brighter future.

As a Yeshiva University employee, you will be part of a welcoming, diverse, and intellectually engaging community that values collaboration, excellence, and professional growth. We offer a supportive and stimulating workplace with tangible employee benefits, opportunities for advancement, and a strong sense of purpose. Beyond professional development, YU is committed to ensuring a high quality of life for its employees, offering a work environment that prioritizes well-being, work-life balance, and a culture of mutual respect. Every role at YU contributes to our broader mission of education, research, and societal impact, ensuring that all members of our community—students, faculty, staff, alumni, and friends—are inspired to make a difference. We invite you to bring your talent and passion to YU and join us in shaping the future.

Equal Employment Opportunity

Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.