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California State University

Assistant Director of Compliance and Student-Athlete Support Services, Athletics

San Marcos, California, United States

Location
San Marcos, California, United States
Work
Not stated
Employment
Full-time
Level
Director
Function
Customer success & support
Pay
$5,540.00 – $6,200.00 a month (read from the ad)
Posted
2 weeks ago

Pay and the market here

The top of this role’s range, $74K a year, is 69% below the median of $240K for director customer success jobs in California (middle half $190K – $275K, 66 jobs that state pay).

11 customer success jobs open in San Marcos: 0% remote, 4 posted in the last 30 days.

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About the role

Job Overview

The Assistant Director of Compliance and Student-Athlete Support Services will have the responsibility of assisting with the University’s NCAA compliance efforts and overseeing all support services for student-athletes. A central resource and support to student-athletes, the Assistant Director of Compliance and Student-Athlete Support Services will have comprehensive understanding of the unique needs of student-athletes and their development. The Assistant Director of Compliance and Student-Athlete Support Services works in coordination with the Department of Athletics compliance office, the Office of the Registrar, Admissions, Financial Aid, University Advising Center, other Student Centers, and the institution’s Faculty Athletics Representative to ensure student-athletes remain in compliance with NCAA/CCAA and CSUSM policies. The Assistant Director of Compliance and Student-Athlete Support Services will understand the University’s general advising structure and will work with student-athletes on eligibility advising while also referring student-athletes to primary or faculty advisors on campus. The Assistant Director of Compliance and Student-Athlete Support Services will have a working knowledge of CSUSM curriculum, academic rules and regulations. This position will also coordinate and provide student record information as needed for NCAA reports such as Academic Performance Census (APC), Academic Succes Rate (ASR) and graduation rates. The Assistant Director of Compliance and Student-Athlete Support Services will process initial, transfer and continuing eligibility while overseeing the eligibility certification process for all student-athletes and will also oversee financial aid and the processing of athletic scholarships. The primary goal for this position is to create a positive experience for student-athletes fostering personal, academic and athletic growth that supports retention and timely graduation.

Position Summary

Assistant Director of Compliance and Student-Athlete Support Services (Student Services Professional III)

This is a full-time, exempt position, which will lead toward permanent status following the successful completion of a probationary period.

For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.

Pay, Benefits, and Work Schedule

Anticipated Hiring Salary Range: $5,540 - $6,200 per month

CSU Classification Salary Range: $5,083 - $7,228 per month

Salary is commensurate with the background and experience of the individual selected.

This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.

A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.

This position is required to work in person on campus.

California State University San Marcos

A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.

California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.

Cutting-edge research meets hands-on application at our campus and in the real world.

Application Process

This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on November 3, 2026.

Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at (760) 750-4418 or e-mail: hr@csusm.edu.

Supplemental Information

Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.

California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at https://www.csusm.edu/clery/annualreports.html.

Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.

Subject to Education Code 89521, applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).

Source

Posted by California State University on their own hiring page, careers.pageuppeople.com. OptiTalent shows it as published, read 08 Nov 2026 01:24 UTC; the original is the reference.

View the original ad ↗

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