About the role
About the work unit / facility
Patient Services / Corporate Services / Townsville University Hospital
About your opportunity
The purpose of this role is to provide expert knowledge, leadership and coordination for the implementation of solutions and change processes across Townsville Hospital and Health Service and achieve excellence in person-centred care. Person-Centred Care is a strategic priority of the health service and focuses on designing a service that is responsive to consumer and community needs, in alignment with the National Safety and Quality Health Service Standard – Partnering with Consumers.
About your new employer
Clinical Excellence
The Townsville Hospital and Health Service (HHS) organisation offers a diverse and dynamic healthcare environment, providing access to cutting-edge medical practices, advanced research, and specialised clinical expertise. As a leading tertiary and referral service, we foster continuous professional development, allowing staff to work on complex cases, engage with multidisciplinary teams, and contribute to innovative healthcare solutions.
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Competitive salary and benefits
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $144,991 to $151,289 p.a. (HP5)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
Requirements
Mandatory qualifications and proof of registration:
- Appointment to this position requires proof of qualification and registration or membership (if applicable) with the appropriate registration authority or association.
- Highly Desirable: Possession of a relevant postgraduate qualification in an appropriate field is highly desirable.
- Drivers Licence: This position requires the incumbent to operate a class C motor vehicle and an appropriate license endorsement to operate this vehicle is required.
- Travel: Please note, from time-to-time this position will be required to travel to, and work at, other facilities located within the Rural Hospitals Service Group network.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact:
Tina Cann on (07) 4433 1064.
Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV696249
Applications close: Wednesday, 25 November 2026
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.