About the role
Frontline Support: This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.
About us
Rockhampton Hospital is Central Queensland's major referral hospital, with 305 beds, state-of-the-art cancer care facilities and a wide range of specialist services.
Working with hospitals across the region, we deliver expert care while creating exciting opportunities for learning and career growth. With strong university partnerships and accredited training across multiple specialties, we're caring for our community while growing the healthcare workforce of tomorrow!
About the role
- Be the friendly face of the team. Welcome patients, visitors and staff, answer phone calls and enquiries, and keep reception, filing and admin systems running smoothly.
- Keep the dollars and details in check. Handle payments, EFTPOS, daily banking, cash reconciliation and invoices with accuracy, ensuring everything balances and follows the right procedures.
- Make the data work for you. Update parking systems, maintain registers and databases, process transactions, prepare reports and assist with monthly write-off submissions to keep everything organised and on track.
- Be the go-to problem solver. Juggle competing priorities, meet deadlines and keep things moving independently when needed. With the right training, you'll also help troubleshoot basic parking equipment issues and keep the wheels turning!
About you
- You're a people person who communicates confidently, builds great working relationships and makes patients, visitors and colleagues feel welcome.
- Comfortable using Microsoft Word, Excel and information systems, and can quickly get up to speed with hospital and parking management systems.
- Strong financial skills and can confidently handle payments, cash balancing, till reconciliations and daily banking with accuracy.
- Can juggle competing priorities, meet tight deadlines and think on your feet. You're happy to take initiative, work independently and keep things moving when the pressure is on!
What we offer
Total monthly remuneration value of up to $6,580 p.m. is comprised of:
- An hourly rate between $41.44 - $46.05 p.h.
- 12.75% employer superannuation contribution
- 17.5% leave loading
Additional Benefits
- Ongoing Professional Development and Education Opportunities
- Flexible Work-Life Balance and Variety
- Generous Salary Sacrificing Options
- Paid Parental Leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport
Vaccine Preventable Diseases (VPD) requirements
It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.
How to apply
To apply, please submit the following:
- Your current CV or resume, including referees.
- A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
- Any additional forms / evidence as attached or listed on the Role Description.
For assistance:
- Contact Recruitment.CentralQueensland@health.qld.gov.au
- Quote the Job Ad Reference (JAR) RK6K696169
Applications close: Monday, 16 November 2026
#Rockhampton #CQHHS
Frontline Support: This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.