About the role
These frontline support roles provides essential support enabling the development and delivery of frontline services, programs and outcomes.
About the Role
This opportunity is to provide relief for short and long term leave of employees across various departments at CHQ. Duties will vary across the different roles and locations but may include:
Providing reception services, including:
- Greeting patients and their families and responding to their needs
- Providing a professional telephony service
- Providing directions and advice regarding locations of services/and/or patients within the facility
Providing efficient and professional administrative support, including:
- Managing, distributing, and sorting correspondence
- Providing secretariat tasks and functions
- Undertaking administrative tasks to support patient flow, patient care and movements within the facility
- Liaising with various departments with regards to resources required
- Maintaining data integrity by checking all data in the patient information and billing systems and modifying/updating to ensure accuracy and compliance with policies and procedures
- Provide administrative tasks for the management of referrals, appointments and audits as directed
- Contribute to daily operations by completing administrative requirements to support both staff and patients
You may be required to work shift work (24 hour rotations) as per allocated assignments.
You may be required to work across all administrative positions at CHQ including, but not restricted to, wards, Outpatient Clinics and Directorates and comply with the areas' roster requirements. This may include afternoon, evening, weekend shifts and some public holidays.
About the Relief Pool
Please note that this is an Expression of Interest only and not for consideration for a specific role. By submitting your application, you will not be automatically considered for other advertised vacancies at CHQ. If you wish to be considered for a specific advertised vacancy, please submit your application via the Smart Jobs advertisement for that position, following the requirements listed.
If you are shortlisted for a relief pool opportunity, we will contact you directly and organise a suitable time to meet. Please note that an opportunity may come up at any time for up to 12 months after you apply, so do not be discouraged if you haven't heard from us.
Applications will remain current for 12 months. If you no longer wish to be considered, please withdraw your application by logging into your Queensland Health Careers account. For guidance, refer to Queensland Health careers portal user guide | Careers.
TRAVEL IS A REQUIREMENT - GREATER BRISBANE AREA ONLY
Find out about the role in more detail and how to apply in the attached Role Description.