About the role
Join the dedicated team at Atherton Hospital as an Administration Officer and play a vital role in supporting Medical Imaging services across emergency, inpatient and outpatient settings. In this varied and rewarding role, you'll provide high-quality reception and administrative support while helping deliver a seamless experience for patients, visitors and staff. Enjoy the benefits of working in a supportive rural healthcare environment that makes a genuine difference to the health and wellbeing of the Atherton Tablelands community.
About us
Atherton Hospital is a 56-bed rural hospital providing general health care services at level 3-4 in the Clinical Services Capability Framework. Inpatient hospital services are well integrated with the primary health services provided by the Community Health Services, Community Mental Health, the rural clinics on the Atherton Tablelands, and Allied health services. Atherton Oncology Day Unit (AODU) is a level 4 in the Clinical Services Capability Framework.
We're committed to improving the health and wellbeing of people in Far North Queensland by providing high quality acute health care services.
About your opportunity
In this position you will...
- Maintain a high standard of customer service by promptly responding to and addressing all reception enquires within the department. This includes handling all incoming phone calls and emails, as well as accurately transferring messages and information to support patients and staff.
- Advise clients of the billing processes for Medicare chargeable services and raise invoices accurately for timely processing and claiming.
- Manage all incoming imaging requests efficiently, ensuring timely processing while maintaining the highest standards of data integrity and accuracy of clinical details.
- Maintain all electronic patient information systems, ensuring patient records are created and updated accurately including compensable and Private Health Fund details.
For more information about this role, please refer to the attached Role Description.
Using AI for your application? Read our Using AI in Recruitment guide for applicants.
Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.
What we offer
Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.
Learn what it's like to work with us, in an inclusive and supportive work environment.
Discover our dynamic and culturally diverse region through community and lifestyle.
Listen to what some of our staff have to say about working in our regions.
Visit our website to learn more about our hospitals and health centres.