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Princeton10

Account Supervisor

New York, United States

Location
New York, United States
Work
Hybrid
Employment
Full-time
Level
Manager
Function
Customer success & support
Pay
$100K – $120K a year
Posted
19 months ago

Pay and the market here

The top of this role’s range, $120K a year, is 27% below the median of $165K for manager customer success jobs in New York (middle half $136K – $204K, 44 jobs that state pay).

755 customer success jobs open in New York: 14% remote, 251 posted in the last 30 days.

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About the role

We are looking for an experienced Account Supervisor to work with our clients to deliver the P10 experience. As a part of the team, you will play a pivotal role in building and maintaining strong client relationships, driving client success and account growth, and ensuring the successful execution of marketing campaigns and tactical pull through. You will be the conduit between our clients and the delivery team, collaborating closely with project management and your core internal team to ensure project delivery and client satisfaction. You have a deep understanding of pharmaceutical marketing, exceptional organizational skills, and a relentless commitment to client satisfaction. You will report to the Director of Client Services.

This role is open to fully remote candidates in the United States located in NY, NJ or PA. Travel will be required up 20% to client sites.

Responsibilities

Client Relationship Management

  • Build and cultivate strong, long-lasting client relationships.
  • Serve as the primary point of contact for clients, understanding their needs, objectives, and ever-changing challenges.
  • Proactively work to identify areas of opportunity to add value to your accounts.

Strategic Account Management

  • Understand the client’s business, disease area(s), and brand/product strategy.
  • Work collaboratively with clients and the P10 internal team to develop and execute unique and powerful strategic marketing plans for your brands.
  • Collaborate with cross-functional teams to ensure the successful execution of marketing campaigns and projects.

Financial Oversight

  • Work with the Director, Operations to manage account budgets, forecasts, and financial performance.
  • Identify opportunities for revenue growth and cost optimization while maintaining profitability.

Requirements

  • Bachelor's degree in Communications, Marketing, Business or other related field.
  • 4-8 years of experience in pharmaceutical advertising managing the development of HCP and/or DTC promotional campaigns. Experience with new product launches and label updates is a plus.
  • Proven track record of building and managing client relationships, continuously delivering successful marketing solutions and achieving revenue growth.
  • Strong understanding of medical, legal and regulatory compliance and MLR submission and approval process in the United States and/or Canada.
  • Excellent communication, negotiation, and presentation abilities.
  • Ability and desire to thrive in a fast-paced, collaborative environment.

Interested in working with us? Apply online at our website.

Not an agency*

The layer-laden teams. The prehistoric processes. The impersonal, ego-driven dog-and-pony shows. Take what you think you know about agencies and burn it. P10 was born of the idea that if something isn’t working—or could work better—change it. And that’s exactly what we did. We know that what we’re not makes us who we are. And we’re not just another agency. We are people driven by a palpable passion and purpose, felt by our clients from the very first conversation.

P10 brings together a team of diverse, remote-only seasoned professionals to deliver exceptional value for our clients. Dare to do something different - join us.

We provide base salary, bonus and benefits to our employees.

Source

Posted by Princeton10 on their own hiring page, jobs.lever.co. OptiTalent shows it as published, read 07 Nov 2026 11:57 UTC; the original is the reference.

View the original ad ↗

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