About the role
Overview
We are seeking a dedicated and detail-oriented Account Receivables Clerk to join our finance team. The successful candidate will be responsible for providing excellent customer service, assisting customers with inquiries, and maintaining accurate records.
This position will work closely with the Finance team based in Greece.
Shift Timing – 11:00 am IST to 7:30 pm IST
What You’ll Do
- Collections: Make outbound collection calls/emails professionally while maintaining and improving customer relations. Collect customer payments in accordance with payment due dates.
- Customer Service: Communicate with clients about billing discrepancies and questions, applying good customer service promptly. Send correspondence to customers to encourage payment of delinquent accounts.
- Record Keeping: Capture data via correspondence and maintain the accuracy of client billing systems records. Post collections to clients’ accounts and verify the accuracy of calculations, balances, and supporting documents.
- Reconciliation: Perform account reconciliations and review and monitor assigned accounts and all applicable collection reports. Assist with daily cash collections report.
- Issue Resolution: Identify issues contributing to account delinquency and discuss them with management. Provide timely follow-up on payment arrangements.
- Compliance: Adhere to policy and procedure to maintain confidentiality and ensure compliance with company standards and regulations.
What You Have
- Experience: +2 years of experience in account receivables.
- Strong attention to detail and accuracy.
- Excellent customer service and communication skills.
- Proficient in Microsoft Office Suite, particularly Excel.
- Familiarity with accounting software (e.g., NetSuite, SAP).
What We Offer
- Competitive compensation
- Employee medical coverage
- Central office location
- Entrepreneurial environment, autonomy, and fast decisions
- Casual work environment
About Guidepoint
Guidepoint powers end-to-end research workflows for the world’s best research teams.
Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.
At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.
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