About the role
WHO ARE WE
Alpega is the trusted execution platform shippers and carriers across Europe rely on to plan, procure, and execute road freight - every day, at the speed the industry demands.
We are 450+ people across European offices, working in product, engineering, commercial, and the teams that keep partners connected.
In 2026, Alpega was named a Challenger in the Gartner Magic Quadrant for Transportation Management Systems. Our work also features in BCG's State of AI in European Logistics — alongside the companies setting the pace for the industry.
Find out more about us: About us | Alpega
As we continue to expand our footprint across Europe and support customers with increasingly complex logistics ecosystems, strategic account management becomes a critical lever for long-We’re now hiring an Account Manager, a high-impact role responsible for owning, growing, and strengthening our accounts across Europe. This is a remote role from Germany or hybrid from Vienna, Austria. You will travel to visit our clients.
ABOUT THE ROLE
This role combines tactical thinking, commercial acumen, and executive-level relationship management. You will be responsible for developing and executing tailored account strategies that maximize customer value, deepen long-term partnerships, and drive revenue growth across complex logistics organizations.
Account Ownership, Growth, Account Planning & Management
- Own and manage a portfolio of regional customers across one or more European markets
- Develop a solid understanding of each customer’s business, logistics setup, and growth objectives
- Drive account growth through proactive upselling, cross-selling, and contract renewals
- Identify expansion opportunities within existing customers by aligning Alpega solutions to evolving needs
- Maintain strong customer satisfaction and retention through consistent engagement and follow-up
- Proactively manage risks related to churn, adoption, or commercial changes
Relationship Management & Commercial Execution
- Act as the primary trusted advisor for senior and C-level stakeholders within each account
- Lead the full commercial cycle, from opportunity identification to value articulation, proposal development, negotiations, and closed-won
- Conduct ROI and value discussions to demonstrate the value of Alpega’s SaaS solutions
- Collaborate with Pre-Sales and Customer Success to deliver impactful product demonstrations and solution positioning
- Ensure accurate forecasting and pipeline management for your account portfolio
Cross-Functional Collaboration
- Collaborate with Product and Pre-Sales to shape solution fit
- Work with Customer Success Managers to ensure seamless onboarding, adoption, and long-term retention of solutions
- Act as the voice of the customer to internal teams, informing product improvements, service enhancements, and long-term strategic planning
Performance, Reporting & Continuous Improvement
- Manage a performance-driven mindset by building pipeline, forecasting, prioritizing, and actively driving all open opportunities towards committed success
- Navigate complex enterprise setups where data or stakeholder engagement may be fragmented, making pragmatic decisions to move opportunities forward
- Evaluate account performance on a recurring basis and define actions that drive continuous improvement and revenue growth
WHAT WE LOOK FOR IN YOU
- Local language skills of assigned region (e.g German - C2 level and fluent in English, as is our internal business language)
- Willingness to travel and meet clients on site (DACH)
- Additional EU languages are an advantage
- Good understanding of logistics and supply chain processes
- Demonstrated success in B2B SaaS enterprise sales or account management
- Proven ability to build and nurture long-lasting relationships
- Confident operating in dynamic, fast-changing environments
- Entrepreneurial mindset: self-driven, resilient, and motivated by achieving impactful results
WHAT WE OFFER YOU
- A culture built on transparency, excellence, and personal development, where your wellbeing and growth truly matter
- Competitive Salary Package
- A flexible and remote working model
- A chance to shape the future of sustainable transportation by supporting customers across Europe
- Work in an international environment with 40+ nationalities and a dynamic, scaling SaaS business
- The opportunity to directly influence how leading global shippers and supply chain organizations operate and transform
**Please submit your CV in English.
Learn more about Life at Alpega
OUR COMMITMENT
Alpega hires people from diverse backgrounds, beliefs, and identities. What matters is the work, and that the people doing it have what they need to do it well.
If you need adjustments at any stage of the application or interview process, contact the Talent Acquisition specialist for this role, and we'll arrange it.