Account Executive, Inside Sales (Caps)

Monumental Sports & Entertainment (MSE) is one of the leading integrated sports and entertainment companies globally. MSE’s portfolio spans premier professional sports teams, world-class venues, and next-generation media properties, with marquee assets including the NHL’s Washington Capitals, NBA’s Washington Wizards, WNBA’s Washington Mystics, NBA G League’s Capital City Go-Go, Capital One Arena, and Monumental Sports Network, along with an investment in Team Liquid.

Rooted in the nation’s capital, MSE brings Washington, D.C's distinct influence, ambition, and leadership to the global sports and entertainment landscape. The company harnesses the power of its platform to drive continuous innovation and deliver extraordinary experiences that inspire and unite our community, our fans, and our people.

Our success is powered by talented people who bring passion, creativity, and collaboration to everything they do. If you're looking to build your career in a dynamic, fast-paced organization that's shaping the future of sports and entertainment, we'd love to hear from you.

Position Overview

The Account Executive Inside Sales is responsible for selling and servicing new accounts, building, and implementing new ideas to drive ticket sales revenue, and performing basic office functions as needed for the Washington Capitals.

Are you highly motivated, passionate about building a career in sales, and love sports? Apply today! We would love to hear from you!

Responsibilities

• Sell ticket products for the Washington Capitals, including, but not limited to full and partial season ticket packages, group tickets, and hospitality packages.
• Make cold calls from lists of area companies provided to sell season ticket packages and group tickets.
• Effectively follow up with clients and prospective clients to establish relationships to help provide repeat business and to meet excellent customer service requirements.
• Contact past customers to generate new sales and actively build opportunities for new business through up-selling opportunities and referrals.
• Efficiently handle incoming sales calls from prospective clients for all ticket sales products.
• Conduct in-arena appointments and tours of Capital One Arena to assist in closing new business and developing new relationships.
• Meet or exceed assigned sales goals and work different events and games in order to best support ticket sales efforts and promotional initiatives.
• Other duties as assigned.

Minimum Qualifications

• Bachelor’s degree or equivalent experience.
• Excellent relationship building skills, with the ability to interact comfortably and effectively with internal and external clients at all levels of an organization.
• Outstanding interpersonal, written, and verbal communication skills; strong presentation skills.
• Ability to work on-site daily.
• Results-orientated and competitive approach to the selling process.
• Experience with Archtics, Microsoft Office computer software and contact management systems.
• Prior sales experience is a plus.
• Ability to begin January 2027.
• Flexibility to work evenings, weekends, and holidays as needed.

Pay Range: $18.40/hr USD.

Benefit Eligibility: This role is eligible to participate in health and welfare benefits.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.